Care Coordinator for Behavioral Health Services
3 days ago
Zepf Center, a leading provider of behavioral health and substance use disorder services in Northwest Ohio, is seeking a full-time Care Coordinator to provide direct services to help individuals achieve better health and wellness. This role involves advocating for consumers to obtain healthcare and other treatment services, providing community support, and coordinating services to address the needs of individuals experiencing serious mental illness.
The purpose of this position is to develop and implement comprehensive care coordination and treatment plans that ensure clients receive respect and their rights are upheld. The Care Coordinator will participate in development and coordination of the treatment plan, advocate for persons on their caseload, provide assessment, linkage, and referral, coordinate crisis intervention services, and assist in managing psychiatric and physical health symptoms.
Essential Duties:
- Provide direct services to help consumers achieve healthcare goals and improve health and wellness
- Maintain clinical responsibility for assigned clients with mental health diagnoses or co-occurring mental health and substance use disorders
- Develop and update individualized action plans (IAPs) based on client assessments and needs
- Provide strength-based assessment, facilitation of IAP updates, referrals, and linkage to resources, and warm hand-offs
- Deliver therapeutic client-centered interventions, including treatment planning, discharge planning, service coordination, counseling, transition planning, wellness programming, resource access, advocacy, recovery planning, healthcare management, and participation in care coordination meetings
- Monitor clients to identify potential relapse, changes in treatment needs/goals, barriers to achieving goals, and effectiveness of the IAP
- Complete required paperwork according to timelines and standards required by regulatory bodies and payors
- Assist patients in gaining access to essential community resources via transportation using Zepf fleet vehicles and document accordingly per policies and protocols
- Advocate on behalf of patients to obtain appropriate treatment and services
- Collaborate with healthcare, wellness, and mental health professional staff on-site and in the community to achieve treatment goals
- Maintain records on care management and collect data to maintain outcome measures
- Attend all required training to ensure individual and professional growth
Requirements:
- Bachelor's degree in social work, counseling, public administration, nursing, or related field, LPN or LSW preferred
- High School Diploma, GED, or Associates degree plus at least three years' experience with care coordination will also be considered
- Military veteran status is required for this position.
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