Manager of Technical Services
2 weeks ago
Overview: Are you ready to contribute to a dynamic organization that values a positive work environment, exceptional customer service, and offers comprehensive benefits? EJ is in search of a Technical Services Manager to be part of our Corporate Office team.
Role Summary: This position is tasked with the strategic planning, development, and execution of manufacturing processes and technologies that ensure superior product quality and cost-effectiveness for the organization. The role involves collaboration with manufacturing and product engineering teams, as well as regional personnel, to enhance and address manufacturing and quality challenges. The Technical Services Manager will provide expertise and support in the global standardization of foundry technologies.
Key Responsibilities:
- Champion the company culture, mission, and core values, including promoting safety beliefs and employee engagement.
- Lead initiatives that facilitate the seamless integration of new business acquisitions.
- Support projects aimed at major facility transitions and continuous improvement efforts.
- Foster a culture of continuous safety improvement through innovative solutions.
- Identify and implement quality enhancement opportunities, ensuring customer satisfaction at all production stages.
- Promote safety awareness and ensure all employees understand safety expectations.
- Collaborate with regional leadership to standardize policies and procedures across EJ Group companies.
- Assist in developing and implementing process standards and quality systems.
- Maintain expertise in critical manufacturing technologies and stay updated on industry trends.
- Provide technical guidance to operations across all regions, supporting facility design and engineering projects.
Qualifications:
- A minimum of ten years of experience in foundry operations is required.
- Willingness to travel internationally to support global projects.
Skills Required:
- Exceptional verbal and written communication abilities.
- Strong interpersonal and customer service skills.
- Excellent organizational skills with a keen attention to detail.
- Proficient in Microsoft Office Suite and design software such as AutoCAD and SolidWorks.
Education: A Bachelor's degree from an accredited institution, along with five years of relevant experience or an equivalent combination of education and experience.
Work Environment: The role may involve exposure to various environmental conditions and requires adherence to safety protocols.
Travel Requirements: Occasional overnight travel may be necessary.
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