Technical Support Specialist

1 week ago


Elmira, New York, United States The Arc of Chemung-Schuyler Full time
Exciting Full-Time Technical Support Specialist Opportunity at The Arc of Chemung-Schuyler

The Arc of Chemung-Schuyler is seeking a committed Full-Time Technical Support Specialist to enhance their team. This position provides an excellent opportunity to leverage your Help Desk or Information Technology expertise to deliver outstanding customer support and assist clients directly. With a competitive salary, this role includes benefits such as Medical, Dental, Vision, and more. Become part of a team that prioritizes professionalism and innovation in a flexible work setting.

About The Arc of Chemung-Schuyler

The Arc is dedicated to your success and offers a fulfilling career in the Human Services sector. Advance your career and positively impact the lives of others by joining a leading organization in disability services within New York state.

Key Responsibilities as a Technical Support Specialist
  • Deliver technical assistance to staff through multiple communication channels
  • Educate colleagues on troubleshooting techniques
  • Support new hires with computer account configurations
  • Diagnose and resolve network and computer system challenges
  • Revise training documentation for software and hardware
  • Utilize remote access tools for effective problem resolution
Qualifications

Preferred candidates will have 1-2 years of experience in an Information Technology Help Desk capacity. Familiarity with Office 365 and SharePoint is beneficial. Ideal applicants will possess strong analytical skills, excellent communication capabilities, and a genuine enthusiasm for helping others with technical challenges. Become part of a vibrant team and demonstrate your IT skills in a fulfilling environment.



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