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Technical Services Manager

3 months ago

Elmira, United States Mackinnon & Partners Full time

Responsible for planning, developing, and implementing manufacturing processes and technology to ensure excellent product quality and cost efficiency. Collaborates with manufacturing and product engineering teams, along with regional personnel, to improve and resolve manufacturing and quality issues. Provides expertise and support in the standardization of foundry technology globally, performing duties through subordinate staff or collaboration with regional leaders.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Promote the company's culture, mission, vision, and core values, including safety beliefs, employee engagement, competencies, code of conduct, and other policies.
  • Lead or support projects for successful integration of new business acquisitions.
  • Lead or support projects for major facility transitions and continuous improvement.
  • Foster a continuous safety improvement culture through safety behavior, ergonomics, and innovative solutions.
  • Create quality improvement opportunities, ensuring all production stages meet quality standards and customer satisfaction.
  • Promote safety awareness, accident prevention, and employee involvement in maintaining a safe work environment.
  • Collaborate with regional leadership to standardize policies, principles, and procedures across Our clients’ companies.
  • Develop and implement consistent internal auditing practices for client’s facilities.
  • Develop and assist with implementing process standards and quality systems.
  • Assist with on-site environmental, safety, and quality audits.
  • Develop standard technology, equipment, and facility requirements and specifications.
  • Share technology, equipment, and facility information across regions.
  • Develop world-class expertise in critical manufacturing technology and stay current on industry trends.
  • Provide technical expertise and guidance to operations across all regions.
  • Support major facility design and engineering projects related to process improvements, safety, environmental, and quality.
  • Ensure best practices are followed in all facilities regarding safety, environmental, quality, technology, maintenance, and engineering
  • Bachelor's degree from a four-year college or university.
  • Five years related experience and/or training, or equivalent combination of education and experience.

QUALIFICATIONS

  • Minimum ten years of experience in foundry operations with extensive foundry experience and expertise.
  • Willingness to travel internationally at least one week per month to support global projects.
  • Occasional overnight travel required.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and customer service skills.
  • Exceptional organizational skills and attention to detail.
  • Ability to comprehend, interpret, and apply laws, guidelines, regulations, ordinances, and policies.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Proficiency with Microsoft Office Suite, AutoCAD, and SolidWorks software.

SUPERVISORY RESPONSIBILITIES

  • Interview, hire, and train employees.
  • Plan, assign, and direct work.
  • Appraise performance, reward, and discipline employees.
  • Address complaints and resolve problems.
  • Assist with these duties in collaboration with the Human Resources department.

PHYSICAL DEMANDS/WORK ENVIRONMENT

  • Frequent walking; occasional standing, sitting, handling, reaching, climbing, balancing, stooping, kneeling, crouching, crawling, talking, hearing, tasting, and smelling.
  • Occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Regular exposure to moving mechanical parts.
  • Frequent exposure to fumes or airborne particles.
  • Occasional exposure to wet and/or humid conditions, high places, toxic chemicals, outside weather, extreme temperatures, electrical shock, explosives, and vibration.
  • Noise level is usually loud.