Technical Services Manager

Ready to join a growing company with a positive culture, a dedication to customer
service, and great benefits? Join us in beautiful Northern Michigan EJ is seeking a
Technical Services Manager at our Corporate Office in East Jordan, Michigan.

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This position is responsible for planning, developing, and implementing manufacturing
processes and technology that provide excellent product quality and cost for the
corporation. Coordinates with manufacturing and product engineering along with
regional personnel to improve and resolve manufacturing and quality issues. Provides
expertise and support in the standardization of foundry technology globally. Performs
the following duties through subordinate staff or through collaboration with regional
leaders

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Generous Benefit Package that includes: Vacation & Holiday Pay, Medical, Dental,
Vision, Employee Assistance Program, Wellness Program, 401K (with match), Life
Insurance, etc.

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About EJ: We are the leader in the design, manufacture, and distribution of access
solutions for water, sewer, drainage, telecommunications, and utility networks. EJ is a
family-owned company with corporate headquarters located in East Jordan, Michigan,
where the company was founded in 1883. Globally, we employ over 2,500 people, have
operations in 13 countries and sell our products in over 100 countries. We are looking to
reinforce our market leadership and are seeking dedicated employees to join our team
in the quest of our vision.

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The core strength of our business is our dedicated employees. Employees who
embrace our values, understand the importance of relationships, and strive for
excellence. Our values, which have been passed down for generations, are the essence
of our companys identity and our guide for making decisions. Core values at EJ include
safety and security, honesty and integrity, environmental responsibility, respect for
others, quality and excellence, and social responsibility. We are seeking high-performing individuals who are interested in contributing their talents to an innovative
and growing company.

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ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties
may be assigned.

• Promotes the culture, the mission and vision, and the core values of the
  company. This includes adherence to and promotion of the company safety
  beliefs, employee engagement, competencies, code of conduct, and other
  policies and procedures.
• Lead or support projects and initiatives that support the successful and complete
  integration of new business acquisitions.
• Lead or support projects and initiatives that support major facility transitions
  and/or continuous improvement.
• Assist in helping to create a continuous safety improvement culture based on
  safety behavior, ergonomics, and technical and innovative solutions.
• Create quality improvement opportunities. Ensure all stages of production are
  quality assured and the end customer is satisfied with quality. Address
  improvements for efficiencies and standards in quality.
• Promotes safety awareness, accident prevention, and employee involvement
  with regard to a safe work environment. Ensures employees have an
  understanding of the safety expectations of the organization.
• Works with regional leadership on standardization of policies, principles, and
  procedures throughout the EJ Group companies wherever practical. Develops
  and implements a system for consistent internal auditing practices of facilities of
  EJ Group.
• Develops and assists with the implementation of process standards and the
  quality system.
  Assists with on-site environmental/safety/quality audits.
• Develops standard technology, equipment and facility requirements and
  specifications.
• Responsible for cross sharing technology, equipment, and facilities information
  across regions.
• Develops world class expertise in critical manufacturing technology. Stays
  current on industry developments, trends and experiences related to
  manufacturing of products.
• Provides technical expertise and guidance to operations across all regions.
  Supports all major facility design and engineering projects related to
  process/production improvements, safety, environmental, and quality.
• Ensures that best practices are being followed in all facilities in the areas of
  safety, environmental, quality, technology, maintenance, and engineering.
• Promotes the culture, the mission and vision, and the core values of the
  company. This includes adherence to and promotion of the company safety
  beliefs, employee engagement, competencies, code of conduct, and other
  policies and procedures.

SUPERVISORY RESPONSIBILITIES

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Carries out supervisory responsibilities in accordance with the organizations policies
and applicable laws. Responsibilities include interviewing, hiring, and training
employees; planning, assigning, and directing work; appraising performance; rewarding
and disciplining employees; addressing complaints and resolving problems. Assisted in
these duties by the Human Resources department.

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QUALIFICATIONS

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To perform this job successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.

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• Minimum ten years of experience in foundry operations as extensive foundry
  experience and expertise required for effective collaboration, direction, and
  continuous improvement of global FES project management.
• Travel - Must be able/willing to travel internationally at least one week per month
  to various locations to support global projects.

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REQUIRED SKILLS/ABILITIES

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• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable
  laws, guidelines, regulations, ordinances, and policies.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Proficient with AutoCAD and SolidWorks software

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EDUCATION and/or EXPERIENCE
Bachelors degree (B. A.) from a four-year college or university; and five years related
experience and/or training; or equivalent combination of education and experience.

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PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.

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While performing the duties of this job, the employee is frequently required to walk. The
employee is occasionally required to stand; sit; use hands to finger, handle, or feel;
reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or
hear; and taste or smell. The employee must occasionally lift and/or move up to 25
pounds. Specific vision abilities required by this job include close vision, distance vision,
color vision, peripheral vision, depth perception, and ability to adjust focus.

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WORK ENVIRONMENT
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.

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While performing the duties of this job, the employee is regularly exposed to moving
mechanical parts. The employee is frequently exposed to fumes or airborne particles.
The employee is occasionally exposed to wet and/or humid conditions; high, precarious
places; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme
heat; risk of electrical shock; explosives; and vibration. The noise level in the work
environment is usually loud.

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TRAVEL

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Occasional overnight travel required.

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EJ is proud to be an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, disability, or veteran status