Front Desk Night Audit Professional

1 day ago


Kansas City, Missouri, United States KMG Hotels Full time

At KMG Hotels, we are committed to delivering True Hospitality to our guests every day. As a Front Desk Night Audit Professional at one of our hotels, you will be the key to creating unforgettable experiences for our guests.

About the Role

We are seeking a highly skilled and dedicated individual to join our team as a Front Desk Night Audit Professional. In this role, you will be responsible for ensuring that all guest transactions are processed efficiently and accurately. You will also be the first point of contact for our guests, providing them with exceptional service and ensuring that their stay is comfortable and enjoyable.

Key Responsibilities
  • Guest Service: Provide exceptional service to our guests, responding to their needs and resolving any issues that may arise during their stay.
  • Transaction Processing: Process all guest transactions accurately and efficiently, including check-ins, check-outs, and room assignments.
  • Communication: Communicate effectively with guests, colleagues, and management to ensure seamless operations.
Requirements
  • Communication Skills: Excellent communication skills, both written and verbal, to interact with guests, colleagues, and management.
  • Problem-Solving Skills: Ability to think critically and resolve problems quickly and efficiently.
  • Literacy and Numeracy: Basic literacy and numeracy skills to process transactions and maintain accurate records.
About Us

KMG Hotels is a premier lodging company that values its employees and provides opportunities for growth and development. We are committed to delivering exceptional service to our guests and strive to create an environment where all associates feel valued and respected.



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