Front Desk Lead Position

3 days ago


Kansas City, Missouri, United States Crowne Plaza KC Downtown- Kansas City, MO Full time

We are excited to announce an opportunity for a skilled and motivated individual to join our team as a Night Auditor at the Crowne Plaza KC Downtown in Kansas City, MO. The estimated annual salary for this role is $50,000 - $60,000.

Job Description:

This position is responsible for providing exceptional customer service, handling front desk operations, and maintaining accurate records. The ideal candidate will have a strong attention to detail, excellent communication skills, and the ability to work well under pressure.

Main Responsibilities:

  1. Manage front desk operations, including check-in, check-out, and room assignments.
  2. Handle guest complaints and issues promptly and professionally.
  3. Maintain accurate records of guest interactions and transactions.
  4. Perform other duties as assigned by management.

Qualifications:

  • High school diploma or equivalent
  • Experience in a similar role, preferably in the hospitality industry.
  • Excellent communication and problem-solving skills
  • Able to work a flexible schedule, including nights, weekends, and holidays.


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