Front Desk Lead Position
3 days ago
We are excited to announce an opportunity for a skilled and motivated individual to join our team as a Night Auditor at the Crowne Plaza KC Downtown in Kansas City, MO. The estimated annual salary for this role is $50,000 - $60,000.
Job Description:This position is responsible for providing exceptional customer service, handling front desk operations, and maintaining accurate records. The ideal candidate will have a strong attention to detail, excellent communication skills, and the ability to work well under pressure.
Main Responsibilities:
- Manage front desk operations, including check-in, check-out, and room assignments.
- Handle guest complaints and issues promptly and professionally.
- Maintain accurate records of guest interactions and transactions.
- Perform other duties as assigned by management.
Qualifications:
- High school diploma or equivalent
- Experience in a similar role, preferably in the hospitality industry.
- Excellent communication and problem-solving skills
- Able to work a flexible schedule, including nights, weekends, and holidays.
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