Insurance Claims Specialist

20 hours ago


Savannah, Georgia, United States evan murphy insurance agency Full time
Job Overview

Evan Murphy Insurance Agency seeks a dedicated and customer-focused Insurance Customer Service Representative to join our team in Savannah, Georgia.


Compensation

$40,000 - $60,000 annual base salary based on experience.


About the Role

This is an exciting opportunity to work with a dynamic team and provide exceptional service to policyholders. As our Insurance Customer Service Representative, you will be the first point of contact for clients, ensuring their inquiries are handled promptly and professionally.


Main Responsibilities
  • Client Interaction: Respond to client inquiries via phone and in-person, providing clear and concise assistance.
  • Policy Explanation: Clearly explain insurance products and services to clients, helping them understand their options.
  • Claims Support: Assist clients in completing claims and guide them through the claims process.
  • Problem Resolution: Address client concerns and resolve issues efficiently, ensuring a satisfactory experience.
  • Documentation: Maintain accurate records of client interactions and updates to policies.

Requirements
  • Experience: Previous experience in customer service is preferred.
  • Communication Skills: Strong verbal and written communication skills to effectively assist clients.
  • Problem-Solving: Ability to address and resolve issues in a constructive manner.
  • Detail-Oriented: Careful attention to detail in documenting customer interactions.
  • Team Player: Willingness to collaborate and support fellow team members.
  • Positive Attitude: A friendly and inviting demeanor that reflects our agency's values.


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