Customer Service and Support Representative
3 weeks ago
The Evan Murphy Insurance Agency is a dedicated team located in the heart of Savannah, Georgia. We pride ourselves on our positive and inviting work environment, where your contributions are truly valued.
Benefits
- Annual Base Salary Based on Experience
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Hands on Training
- Mon-Fri Schedule
- Career Growth Opportunities
- Evenings Off
Key Responsibilities
We are seeking a highly skilled and customer-focused Insurance Customer Service Representative to join our team. In this role, you will:
- Respond to client inquiries via phone and in-person, providing clear and concise assistance.
- Clearly explain insurance products and services to clients, helping them understand their options.
- Assist clients in completing claims and guide them through the claims process.
- Address client concerns and resolve issues efficiently, ensuring a satisfactory experience.
Requirements
- Previous experience in customer service is preferred.
- Strong verbal and written communication skills to effectively assist clients.
- Ability to address and resolve issues in a constructive manner.
- Careful attention to detail in documenting customer interactions.
- Williness to collaborate and support fellow team members.
- A friendly and inviting demeanor that reflects our agency's values.
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