Retail Operations Manager

6 days ago


Valley Park, Missouri, United States Claires Boutiques Inc Full time

About the Role

The ideal candidate will support the Store Manager in driving sales and profit, delivering exceptional customer service, and maintaining a well-organized store environment. This includes:

  • Sales and Profit: Drive retail store targets by analyzing sales reports and strategically problem-solving.
  • Customer Service: Provide the finest level of customer service to meet the needs of our diverse customer base.
  • Store Operations: Ensure the store is well-maintained, commercially correct, and visually appealing.
  • Team Leadership: Assist the Store Manager in training and coaching the store team to enhance their skills and career development.
  • Ear Piercing: Receive full training on ear piercing procedures and ensure compliance with company standards.

About Claires Boutiques Inc.

  • A leading high street fashion retailer with +3000 stores globally.
  • We specialize in fashionable jewelry, accessories, and cosmetics products for women and children.
  • We accommodate all customers' moods, attitudes, and styles, including feminine and pretty, unique/individual, and the latest catwalk trends.
  • We are a fun place to work and encourage all employees to wear our products.
  • We support employee development and provide opportunities for growth within the company.

About You

  • High school diploma or equivalent required.
  • Minimum one year retail management experience.
  • Excellent verbal/written communication and organizational skills.
  • Basic computer skills.
  • Strong understanding of mathematics and reading comprehension skills.
  • Able to analyze sales reports and strategically problem-solve.
  • Ability to stand during scheduled shifts.
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally.
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customers.
  • Ability to operate POS system.

Compensation and Benefits

We offer a competitive salary range of $15.95 - $18.75 per hour, depending on relevant work experience, education, certifications, skills, and geographic location.

Full-time employees enjoy benefits including medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time, and more.

Part-time employees receive voluntary welfare plans, 401(k) match, vacation time, sick time, and more.

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and encourages applications from members of underrepresented groups, including those with disabilities.



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