Business Operations Manager

5 days ago


Grain Valley, Missouri, United States Waterway Carwash Full time

Waterway Carwash is seeking highly motivated and ambitious leaders to join its renowned Manager Training and Development Program in the Kansas City Area.

The Manager at Waterway Carwash leads the team, providing a unique opportunity to learn business management in an outdoor, fast-paced environment. This role involves overseeing daily operations, delivering excellent customer service, and managing a team to ensure high standards of service and safety.

Key Responsibilities:

  • Provide exceptional customer service
  • Lead by example, delivering outstanding customer service and positively greeting customers
  • Identify, address, and correct any customer concern or dissatisfaction
  • Build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience
  • Maintain a safe, clean, and organized environment to ensure a positive visit for every customer

We look for energetic leaders with the ambition and leadership skills to fast-track their way through our highly structured Learn to Lead Manager Development Program as they continue their growth.

Successful Managers are highly motivated people who desire to work where they can get high-quality business and people management experience, where hard work is recognized, and where there is a clear path to advancement.

Our compensation package includes:

  • $50,000 year one
  • $55,833 year two
  • $61,167 year three

Additional benefits include paid time off, medical benefits, long-term investment matching program, college tuition assistance program, and a very generous referral bonus program.

As a Business Operations Manager, you will be responsible for:

  • Managing daily operations, leading and managing a team to meet customer expectations
  • Coordinating daily store production through planning and execution
  • Ensuring store is opened and staffed correctly, and all closing procedures are followed
  • Maintaining high service standards by managing quality and customer service standards

This is an exciting opportunity for those who want to develop their leadership skills and take on new challenges in a dynamic and fast-paced environment.

Requirements:

  • Current and valid drivers' license
  • Must have an associate's degree or above (or a current college senior) OR at least 2 years' experience in supervisory or management experience, preferably in a retail or hospitality setting
  • Available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays)

Estimated Salary: $50,000 - $61,167 per year



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