Senior Operations Manager

4 weeks ago


Grain Valley, Missouri, United States Waterway Carwash Full time

We are seeking a highly motivated Senior Operations Manager to join our team at Waterway Carwash. In this role, you will participate in our structured Learn to Lead program, gaining essential knowledge on managing daily operations and leading a team in a fast-paced, outdoor environment.

Job Description:

As a Senior Operations Manager, you will be responsible for:

  • Providing excellent customer service and ensuring that all customers have a positive experience.
  • Leading by example and delivering outstanding customer service.
  • Maintaining a safe, clean, and organized environment to ensure a positive visit for every customer.
  • Managing daily operations, including coordinating store production, staffing, and inventory management.
  • Leading, managing, and supervising employees to enhance performance and employee satisfaction.

You will also be responsible for creating and maintaining a positive, professional, and safe work environment that aligns with Waterway's culture, mission, and core values.

Requirements:

To be successful in this role, you must have:

  • A current and valid driver's license.
  • An associate's degree or above, or at least 2 years' experience in a retail or hospitality setting, sales, military leadership, or similar field.
  • Availability to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
  • At least 16 years of age.
  • Authorized to work in the US and not require sponsorship now or in the future.

Please note that this is a full-time position with competitive compensation, benefits, and opportunities for career advancement.

Salary:

The estimated salary for this role is $61,167 per year, based on a 45-hour workweek.



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