Senior Technical Specialist

2 weeks ago


San Antonio, Texas, United States Memoir Agency LLC Full time
Position Overview

Position: Lead Tech

Location: San Antonio Botanical Gardens

Role Summary:

  • Provide exceptional guest service to uphold Memoir quality standards.
  • Oversee technical preparations including audio systems, power supply, fog and snow machines, flame effects, lighting, and setup/teardown processes.
  • Monitor and maintain all technical equipment during shifts.
  • Troubleshoot various technical issues related to power and signal flow.
  • Ensure event safety by observing guests for disruptive behavior and potential hazards, escalating issues to management when necessary.
  • Respond to guest inquiries with accurate and up-to-date information about the event.
  • Execute daily opening and closing procedures pertinent to the area of responsibility.
  • Report directly to the Event Manager.

Qualifications:

  • Ability to perform physically demanding tasks, including prolonged standing and walking.
  • Comfortable working outdoors in diverse weather conditions.
  • Capable of lifting objects weighing up to 50 lbs. Reasonable accommodations may be made for differently-abled individuals.
  • Punctuality and availability for all assigned shifts are essential.
  • Reliable communication and transportation methods are required.
  • Staff must provide their own attire, subject to approval (recommended: black pants and shirts; closed-toe shoes mandatory).
  • Willingness to take on additional roles on-site after appropriate training, including ticket scanning and parking duties.
  • In-depth knowledge of technical production elements such as audio, lighting, and effects, including protocols like DMX and MIDI.
  • Strong problem-solving skills and ability to delegate responsibilities effectively.
  • Willingness to perform maintenance on various event assets as needed.
  • Must be prepared to undergo training and certification for Flame Effects Operator License, with costs covered by Memoir.

Ideal Candidate Profile:

  • Exhibits strong problem-solving abilities and meticulous attention to detail.
  • Possesses 1-3 years of experience in setting up audio/visual equipment.
  • Experienced in the maintenance of audio/visual systems.
  • A natural leader capable of making swift decisions under pressure.
  • Enjoys guest interaction while also thriving in behind-the-scenes roles.
  • Demonstrates reliability and professionalism.
  • Maintains a presentable demeanor and positive attitude.

Compensation: Starting at $20/hr, with potential for higher rates based on experience. Payments are made weekly.



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