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Sales Support Specialist

2 months ago


Westborough, Massachusetts, United States PulteGroup Full time

Company Overview:
PulteGroup is a leading residential construction firm that has been fulfilling the American Dream of homeownership for over six decades. As a FORTUNE 500 company, we prioritize quality and consumer satisfaction in every project.

Position Summary:
The Sales Support Specialist plays a crucial role in the sales department by providing essential administrative assistance. This includes effective communication with clients, preparation of community reports, and managing customer inquiries.

Key Responsibilities:
1. Maintain and organize the sales office while executing various administrative tasks.
2. Assist in the daily operations of routine sales activities, including filing, scheduling, and correspondence.
3. Coordinate meetings for the sales team.
4. Facilitate communication between buyers and lenders during the closing process.
5. Address routine inquiries from customers regarding their purchases.
6. Support customer engagement by presenting information to visitors in the community.
7. Schedule appointments for prospective buyers with relevant departments as needed.
8. Ensure proper communication of customer requests to appropriate teams.
9. Welcome customers in sales models as required.

Management Responsibilities:
This position involves mentoring and providing feedback to peers.

Qualifications:
- Minimum of a High School Diploma or equivalent; Bachelor's Degree preferred.
- Valid Driver's License is required.
- At least one year of relevant experience in a similar role.
- Proficiency in computer applications such as email and word processing.

PulteGroup is committed to fostering a diverse and inclusive work environment, ensuring that all employees feel valued and respected.