VTC Support Specialist

2 weeks ago


Wharton, United States Abacus Technology Corporation Full time

Company: Abacus Technology Corporation

Position: Video Teleconference (VTC) Support Specialist

Abacus Technology Corporation is seeking a Video Teleconference (VTC) Support Specialist to deliver comprehensive technical assistance for video conferencing solutions.

Core Responsibilities:

  • Provide on-site technical assistance for video teleconferencing services
  • Oversee the maintenance of IT infrastructure in meeting spaces and offer guidance on necessary upgrades
  • Deliver desktop support for NIPRNET and SIPRNET systems
  • Coordinate and manage the scheduling of meeting rooms
  • Assist during video conferencing sessions and bridge calls
  • Ensure compliance with cybersecurity protocols and security regulations
  • Organize bridge scheduling and implement software updates as needed
  • Participate in system accreditation assessments

Qualifications:

  • At least 3 years of experience with audiovisual conferencing technologies
  • Security+ CE certification is mandatory
  • Cisco or equivalent technology certification is required
  • Familiarity with VTC Bridging Technologies
  • Proficient in articulating technical concepts clearly
  • Experience in creating technical documentation
  • Must be a US citizen with an active Secret clearance

Note: Candidates must qualify for access to classified information.

Equal Opportunity Employer: EOE/M/F/Vet/Disabled



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