Salesforce Solutions Analyst
2 weeks ago
Salesforce Solutions Analyst (Integrations)
Insight Global is seeking a Salesforce Solutions Analyst to join a dynamic team within a leading entertainment organization.
Role ResponsibilitiesIn this capacity, you will play a crucial role in supporting a comprehensive application developed on the Salesforce platform, which is essential for managing broadcast scheduling and logistics.
Your key responsibilities will include:
- Requirements Gathering: Collaborate with stakeholders to collect and document business requirements.
- User Story Development: Create detailed user stories that accurately reflect the needs of the business.
- Testing and Validation: Conduct thorough testing of user stories to ensure they meet acceptance criteria.
- Documentation: Develop and maintain documentation for application enhancements and modifications.
- Stakeholder Engagement: Interface with various stakeholders to facilitate their onboarding into the application environment.
- Data Integrity: Oversee data validation processes and perform manual testing, particularly in relation to the integration with the payroll system.
This role requires effective communication across multiple teams and departments to ensure that all requirements are met. You will thrive in a fast-paced, Agile environment that mirrors the dynamics of a start-up.
Please note that we are specifically looking for candidates with experience in supporting web applications built on Salesforce, rather than those focused solely on Salesforce CRM.
Diversity and InclusionAt Insight Global, we are dedicated to fostering diverse and inclusive workplaces where individuals can express their authentic selves. We are an equal opportunity employer, and we encourage applications from all qualified candidates regardless of race, color, ethnicity, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability, or any other characteristic protected by law.
Qualifications- Extensive experience as a Business Analyst.
- Proven track record in supporting Salesforce-based applications, preferably in Field Service Lighting or Service Cloud.
- Ability to write comprehensive user stories and perform hands-on testing.
- Experience in supporting enterprise-wide applications.
- Proficient in gathering requirements and creating technical documentation.
- Experience working in an Agile, fast-paced environment.
- Ability to manage multiple projects and collaborate cross-functionally.
- Experience with applications integrated with both internal and external systems.
- Strong background in data validation efforts.
Employees in this role will be eligible for a comprehensive benefits package starting on the 31st day of employment, which includes:
- Medical, dental, and vision insurance.
- Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Flexible Spending Account (DCFSA) options.
- Access to a 401k retirement plan with employer matching.
- Paid sick leave and other paid time off as mandated by applicable law.
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