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Manager of Ticket Sales

2 months ago

Stockton, California, United States Playfly LLC Full time
Sales and Service Manager at Playfly LLC

Playfly LLC is in search of a Sales and Service Manager to enhance their team, focusing on overseeing all ticket sales for various sporting events while ensuring an exceptional customer experience.

Key Responsibilities:
  • Recruit and onboard a diverse team of sales and service personnel
  • Provide training and oversight for ticket sales and service representatives
  • Manage the daily operations of the ticket office
  • Ensure high standards of customer service and financial accuracy
  • Act as a point of contact for both internal and external stakeholders
  • Collaborate with the finance team for auditing processes
  • Guarantee the effective operation of the ticketing platform and website
  • Work together on marketing initiatives and promotional campaigns
Qualifications:
  • Preferred experience of 1-2 years in sports ticket sales
  • Familiarity with ticketing and customer relationship management systems
  • Excellent communication and analytical abilities
  • Capability to work autonomously as well as part of a team
  • Understanding of NCAA regulations is a plus
Compensation:

The salary range for this position is between $60,000 and $70,000, with actual compensation determined by the qualifications and location of the candidate.

About Playfly LLC:

Playfly LLC is a prominent entity in sports marketing and media, dedicated to engaging sports enthusiasts through a variety of channels. The company prioritizes diversity, equity, and inclusion within its workforce and the communities it serves.