Advanced Application Specialist

4 days ago


Wilmington, Delaware, United States Synerfac Technical Staffing Full time

Job Description:

Synerfac Technical Staffing is seeking an Advanced Application Specialist to join our team. In this role, you will be responsible for providing technical support and assistance to clients, as well as collaborating with cross-functional teams to resolve application-related issues.

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Key Responsibilities:

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  • Provide technical support and assistance to clients via phone, email, and in-person.">
  • Collaborate with cross-functional teams, including developers, system administrators, and network engineers, to resolve application-related issues.">
  • Develop and maintain user documentation and support materials.">
  • Stay updated on industry trends and emerging technologies to recommend and implement improvements.">

Requirements:

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  • Bachelor's Degree in Computer Science, Information Technology, or a related field.">
  • Minimum of 5 years of experience in application support or a related technical role.">
  • Proficiency in diagnosing, troubleshooting, and resolving complex application issues.">
  • Strong knowledge of database systems (e.g., Oracle, SQL Server) and programming languages (e.g., .NET, C#, JavaScript).">
  • Excellent communication skills, with the ability to explain technical concepts to non-technical users.">

Preferred Skills:

  • ">
  • Experience with application support in manufacturing, petrochemical, refinery, chemical/industrial, or pharmaceutical/scientific industries.">
  • Experience with remote monitoring and management (RMM) tools.">
  • Knowledge of server and network infrastructure support.">

Estimated Salary: $90,000 - $120,000 per year, depending on location and experience.



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