Sales Associate for Branch Operations

2 weeks ago


Baltimore, Maryland, United States Grainger Businesses Full time
Work Location Type: Onsite

As a prominent industrial supplier with a focus on North America, Japan, and the United Kingdom, we ensure global operations by catering to over 4.5 million clients with products delivered through cutting-edge technology and strong customer relationships. With substantial sales figures, we are committed to delivering value to our clients, nurturing a vibrant culture for our team members, and achieving robust financial outcomes.

Our inclusive workplace empowers you to learn, develop, and contribute to keeping businesses operational and their personnel secure. Recognized as a 2024 Glassdoor Best Place to Work and a Great Place to Work-CertifiedTM organization, we seek enthusiastic individuals to join our team as we continue to lead the industry into the next century.

Position Overview:

In the role of Branch Sales Associate, you will offer solutions and connect effortlessly with walk-in clients by utilizing your expertise, knowledge, and a positive demeanor. Your responsibilities will include maximizing sales opportunities, fostering customer loyalty, and surpassing customer expectations. Throughout your day, you will alternate between assisting customers and performing various warehouse duties. You will report directly to the Store Manager.

Compensation:

This position is hourly, with a starting wage of $22.00
Your Responsibilities:
  • Oversee the complete customer experience, including appropriate product selection, precise order entry, safe product handling, and loading customer vehicles.
  • Identify opportunities to enhance sales and promote customer loyalty.
  • Adjust communication styles to suit various audiences, whether in person, via phone, or through email.
  • Prepare and stage will-call orders and shipping products.
  • Process customer backorders and organize incoming stock.
  • Assist with merchandising and maintain showroom inventory.
  • Conduct inventory counts.
  • Learn to navigate different computer systems for customer service and warehouse tasks.
  • Perform cleaning tasks to ensure the branch meets company standards.
  • Adhere to safety protocols and comply with all operational standards, including the use of personal protective equipment.
Your Qualifications:
  • Availability to work during branch operational hours.
  • Ability to lift up to 50 pounds independently and heavier loads with assistance.
  • Willingness to learn and operate powered industrial equipment.
Our Benefits:
  • Comprehensive medical, dental, vision, and life insurance coverage begins on your first day.
  • Paid time off (PTO) and six company holidays each year.
  • 6% 401(k) company contribution with each paycheck.
  • Employee discounts, parental leave, and additional benefits.
We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We take pride in being an equal opportunity workplace.

We are committed to creating an inclusive, accessible environment that includes providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout their employment. If you require a reasonable accommodation during the application and selection process, please inform us so that we can provide appropriate assistance.
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