Commercial Operations Product Manager

2 weeks ago

Mountain View, California, United States Riverside Research Full time
About the Role

Riverside Research Institute is seeking a highly skilled and experienced Product Manager to join our Commercial Operations Team. As a key member of our team, you will be responsible for overseeing the development, implementation, and management of our portfolio support capabilities, specifically to the products and programs we'll be delivering in support of DIU's portfolio companies.

Key Responsibilities
  • Product Strategy: Develop and implement product strategies that align with the overall objectives of the Commercial Operations team.
  • Product Development: Work closely with cross-functional team members within DIU to develop programs from inception to launch.
  • Roadmap Management: Define and manage the product roadmap, ensuring timely delivery of product milestones.
  • Stakeholder Collaboration: Collaborate with stakeholders to gather requirements, prioritize features, and ensure alignment with business objectives.
  • Performance Analysis: Monitor and analyze product performance, using data to drive decision-making and continuous improvement.
  • Documentation: Create and maintain comprehensive product documentation, including usage data, user stories, and success stories backed by data for overall DIU communication.
  • Customer Experience: Deliver a consistent, on-brand DIU procurement experience to private sector partners, namely DIU's portfolio companies.
  • Brand Representation: Represent the DIU brand with appropriate gravitas and poise in all situations.
  • Team Collaboration: Collaborate with and lead government partners, commercial teams, and other DIU support staff through the prototype development lifecycle.
  • Program Development: Develop program goals, milestones, and plans for implementation collaboratively with DoD entities, customers, and program offices.
  • Proposal Review: Review prototype proposals, technical and programmatic reports, acquisition documents, and related project documentation, keeping CRM and project databases up to date.
Requirements
  • Education: Master's Degree in Business, Policy, or Engineering field.
  • Experience: 10+ years of experience working in the private sector in roles such as program management, product management, engineering, business development/sales leadership, finance, or corporate development.
  • Character and Integrity: Impeccable character and enduring integrity.
  • Adaptability: Ability to deal with ambiguity, adapt quickly to changing demands, and work with emerging technologies, methodologies, and solutions.
  • Analytical Skills: Strong analytical, problem-solving, and decision-making skills. Excellent communication and interpersonal skills.
  • Industry Knowledge: Experience and knowledge of challenges facing vendor go-to-market in national security and defense.
  • Product Management Tools: Familiarity with product management tools and methodologies.
  • Leadership: Demonstrated ability to lead cross-functional teams and manage multiple projects simultaneously.
  • Government Experience: Prior experience supporting and leading government and commercial vendor collaborative teams to rapidly iterate and deliver project tasks and milestones.
Preferred Qualifications
  • Outcome-Oriented: Demonstrated ability to shape ambiguous environments into successful outcomes.
  • Customer-Centric: Strong customer-centric mindset with the ability to translate customer needs into actionable product features.
  • Start-Up Experience: Thorough understanding of startup company culture and operations.
  • Dual-Use Experience: Start-up experience within a dual-use company is highly desirable.
  • Security Clearance: Prior military, intelligence community (IC), or Department of Defense (DoD) acquisition experience (i.e., program management) is a plus.
  • Clearance Level: TS clearance and ability to obtain and maintain TS/SCI.

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