Front Desk Representative

2 months ago


Minneapolis, Minnesota, United States Island Hospitality Management Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Island Hospitality Management. As a key member of our front desk operations, you will be responsible for providing exceptional service to our guests and vendors, ensuring a seamless and memorable experience.

Key Responsibilities
  • Guest Services: Check-in and check-out hotel guests, process payments, and provide information and assistance to all guests and vendors.
  • Reporting and Administration: Prepare reports during each shift for the management team, ensuring accurate and timely information.
  • Problem-Solving: Effectively handle problems in the workplace, including anticipating, preventing, identifying, and solving issues as necessary.
Requirements
  • Education and Experience: High school diploma or equivalent required; previous experience in a customer-facing role preferred.
  • Skills and Abilities: Strong communication and interpersonal skills, ability to work well in a fast-paced environment, and a high level of professionalism and courtesy.
  • Availability: Must be available to work weekends and flexible scheduling.
Benefits
  • Competitive Compensation: Island Hospitality Management offers a competitive salary and benefits package, including healthcare, paid time off, and opportunities for career growth.
  • Training and Development: Our company is committed to employee development and provides a formalized training and development program to help you succeed in your role.
  • Wellness Program: We offer a comprehensive wellness program, including access to gyms, financial planning, counseling, and legal services.
Why Join Our Team?

At Island Hospitality Management, we value our employees and offer a supportive and inclusive work environment. We are committed to providing exceptional service to our guests and vendors, and we believe that our employees are the key to our success.



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