Front Desk Representative

1 week ago


Minneapolis, Minnesota, United States Minnesota Urology P.A. Full time
Front Desk Representative

We are seeking a highly organized and detail-oriented Front Desk Representative to join our team at Minnesota Urology P.A.

Job Summary

The Front Desk Representative will be responsible for efficiently and compassionately checking-in and registering patients for appointments, coordinating patient flow, and providing additional support as needed.

Responsibilities
  • Answer and direct clinic front desk multi-line telephone system, routing calls to appropriate personnel.
  • Effectively and efficiently coordinate the patient check-in/registration process, including checking and verifying insurance information, referrals, insurance eligibility, current demographics, collecting co-pays, and accurately entering information in Athena.
  • Assist in the preparation of patient medical records to ensure adequate records are available for patient appointments.
  • Maintain cleanliness and professional appearance of reception area.
  • Assist patients with needs while in reception area, such as providing refreshments.
  • Follow standard clinic supply protocol.
  • Complete daily deposit, including balancing and forwarding to the Business Services Department.
Qualifications
  • High school diploma or GED.
  • Clinic experience strongly preferred.
  • Minimum one year front desk experience.
  • Experience with scheduling appointments.
  • Background in handling insurance is a plus.
Benefits
  • Comprehensive benefits package for full-time employees.
  • Medical, dental, vision, company-paid STD, LTD, and life insurance, and much more.
  • Opportunities for career advancement.
  • 401(k) plan with employer contribution.
  • Uniform allowance.
  • Free parking.
  • Paid time off, floating holidays, paid holidays.

Minnesota Urology P.A. is an equal opportunity employer.



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