Front Desk Representative
2 days ago
We are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at Ebenezer Senior Living. As a Front Desk Attendant, you will be the first point of contact for residents, guests, and staff, providing exceptional customer service and ensuring a warm and welcoming experience for all.
Responsibilities:- Provide prompt and courteous assistance to residents, guests, and staff, responding to their needs and resolving any issues in a timely and professional manner.
- Manage the front desk, including answering phone calls, taking messages, and ensuring accurate delivery of messages.
- Maintain a clean and organized front desk area, ensuring a welcoming and professional environment for all.
- Collaborate with the building management team to ensure seamless communication and resolution of resident concerns.
- Participate in ongoing training and development to enhance customer service skills and knowledge of Ebenezer Senior Living's policies and procedures.
- High school diploma or equivalent required; previous customer service experience preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
- Basic computer skills, including Microsoft Office applications.
Ebenezer Senior Living is proud to be a Top Workplace, recognized for our commitment to excellence and our dedication to providing exceptional care and services to our residents. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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