Room Attendant

2 weeks ago


Kalispell, Montana, United States SpringHill Inn & Suites Full time

Room Attendant (Part-Time)

We are seeking a dedicated Room Attendant to uphold our commitment to guest satisfaction at SpringHill Inn & Suites.

Your primary responsibilities will include maintaining the cleanliness of guest accommodations, restrooms, and shared spaces, as well as performing laundry duties, making beds, and executing various cleaning tasks as directed.

The ideal candidate will possess a passion for cleanliness, a collaborative spirit, and exceptional organizational skills.

Key Responsibilities

ESSENTIAL FUNCTIONS

  • Respond swiftly to requests from guests and other departments.
  • Prepare cleaning carts with necessary supplies and transport them to designated areas.
  • Access guest rooms following established protocols to ensure privacy and security.
  • Restock guest amenities and supplies in rooms.
  • Replace soiled linens and towels with fresh items.
  • Thoroughly clean bathrooms.
  • Dispose of trash, soiled linens, and room service items appropriately.
  • Verify that all appliances are present and functioning in the room.
  • Organize desk items, furniture, and appliances.
  • Dust, polish, and remove stains from walls and furnishings.
  • Adhere to all company policies regarding safety and security; report maintenance issues, safety hazards, and accidents; complete required safety training.
  • Maintain a clean and professional appearance and uphold confidentiality of sensitive information.
  • Greet and acknowledge all guests according to company standards; anticipate and address guest service needs; assist individuals with disabilities; express gratitude to guests.
  • Communicate effectively and professionally with others.
  • Collaborate with team members to achieve shared objectives.
  • Ensure compliance with quality standards and expectations.
  • Lift, carry, push, pull, and position objects weighing up to 25 pounds without assistance.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Stand, sit, or walk for extended periods.
  • Exhibit a strong focus on customer service with a friendly demeanor.
  • Be available to work a flexible schedule, including evenings, weekends, and holidays.
  • Perform additional reasonable duties as assigned by Supervisors.
  • Maintain cleanliness and supply levels in common areas such as the lobby, hallways, and restrooms.
  • Document rooms cleaned and track lost and found items, damages, and repairs needed.
  • Execute cleaning tasks and prepare guest rooms to meet hotel standards prior to guest arrivals.
  • Mop, vacuum, make beds, change linens, do laundry, stock rooms, and perform other cleaning duties as assigned.

Qualifications

  • Minimum of 1 year of experience in a professional housekeeping role preferred.
  • Demonstrates a strong work ethic with excellent organizational, time management, and communication skills.
  • High school diploma or equivalent certification required.
  • Solid understanding of cleaning techniques and products.

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