Service Coordinator

4 days ago


Denver, Colorado, United States Rose International Full time
Job Summary

We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Rose International. As a key member of our operations team, you will be responsible for scheduling and dispatching service technicians to customer locations for routine maintenance and emergency repairs.

Key Responsibilities
  • Coordinate and prioritize customer calls and service requests
  • Schedule and dispatch service technicians to customer locations
  • Verify receipt of calls by technicians and ensure timely completion of work orders
  • Respond to customer inquiries and resolve issues related to billing and service
  • Communicate with supervisors and technicians to ensure seamless operations
Requirements
  • High school diploma or equivalent required; associate's degree preferred
  • 0-5 years of experience in customer service or operations
  • Strong communication and organizational skills
  • Intermediate to advanced proficiency in Microsoft Office Suite
What We Offer

Rose International is an equal opportunity employer and offers a competitive compensation package, including benefits and opportunities for professional growth and development.



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