Executive Manager of Operational Excellence

1 week ago


Chicago, Illinois, United States United Airlines Full time
Job Summary

We are seeking a highly skilled and experienced Senior Manager to lead our FOQA and MOQA programs. The ideal candidate will have a strong background in quality assurance and operational excellence, with a proven track record of success in a similar role.

Key Responsibilities
  • Develop and implement quality assurance strategies to ensure compliance with regulatory requirements and industry best practices.
  • Lead the FOQA and MOQA teams to achieve program goals and objectives.
  • Represent United Airlines in industry-related meetings and conferences.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and maintain relationships with industry partners and stakeholders.
Requirements
  • Minimum 5 years of experience in quality assurance or a related field.
  • Proven track record of success in a leadership role.
  • Strong knowledge of regulatory requirements and industry best practices.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.


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