Administrative Support Specialist

4 weeks ago


Grand Rapids, Michigan, United States The Salvation Army Central Territory Full time
Job Summary:

As an Administrative Support Specialist with The Salvation Army Central Territory, you will provide critical support to the Site Administrator, ensuring the smooth operation of our office. Your exceptional organizational skills, attention to detail, and ability to work independently will make you an invaluable asset to our team.

Key Responsibilities:

Answer and/or transfer all incoming calls with a professional and courteous demeanor
Complete all admit, discharge, and progress letters with accuracy and efficiency
Provide general information and directions to callers and guests, ensuring a positive experience
Maintain files for program quality management meetings, ensuring up-to-date and accurate records
Perform various clerical duties, utilizing knowledge of software systems and agency policy and procedures

Additional Responsibilities:

Provide technical support to staff, ensuring seamless operation of office services
Assist in the coordination of office services, including mail distribution and logging
Establish and maintain an understanding of the various programs operating within the facility and Salvation Army's continuum of care
Coordinate client transportation, ensuring safe and efficient transportation
Perform other duties as assigned by the Site Administrator

Requirements:

High School Diploma or equivalent, or any equivalent combination of training and experience
Proficiency in Microsoft Office applications, email, and internet
Experience working with Electronic Medical Records preferred
Ability to work independently and as part of a team
Excellent time-management and organizational skills

Benefits:

The Salvation Army offers a comprehensive benefits package, including health care benefits, AFLAC, voluntary life insurance, short-term and long-term disability options, pet insurance, and pension contributions. Additionally, you will receive paid time off, including sick days, vacation days, personal days, and floating holidays. The Salvation Army is an equal opportunity employer, committed to diversity and inclusion. We encourage candidates from diverse backgrounds to apply.

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