Real Estate Operations Manager

2 weeks ago


Ravenna, Ohio, United States Family & Community Services Full time

Real Estate Operations Manager

Full-Time

Compensation commensurate with experience

SCHEDULE: To be established on an individual basis; availability to address urgent maintenance issues around the clock.

GENERAL OVERVIEW OF RESPONSIBILITIES: Oversee and facilitate the rental housing application process for Family & Community Services, Inc (FCS) owned properties as well as private landlords for clients participating in agency programs. Manage the turnover of FCS owned rental units, ensure ongoing maintenance, collect rent for all rental properties, coordinate evictions with agency legal representatives, and handle all other daily operations involving tenants renting agency properties.

KEY RESPONSIBILITIES:

1. Coordinate the rental application process for clients from FCS programs.

2. Monitor and maintain records of monthly rent payments and related tenant charges, addressing arrears in accordance with agency policy for both agency-owned units and those under contract.

3. Collect security deposits from clients housed through FCS rental units or programs.

4. Collaborate with local housing authorities to update client information as necessary to maintain rental subsidies.

5. Notify and coordinate with the maintenance department regarding any repair issues with agency-owned rental units. Additionally, work with maintenance on unit turnovers when clients vacate.

6. Issue and monitor lease violations, preparing necessary documentation to inform tenants of violations. Prepare and post 24-hour notifications for non-emergency access to units.

7. Collaborate with legal counsel to manage client evictions for tenants in FCS rental units and private landlords through other agency housing programs. Attend court proceedings as required.

8. Coordinate the refund of security deposits to clients and/or back to private funders, deducting any outstanding expenses such as unpaid rent and/or utilities, or damages to units.

9. Work with the local health department to conduct annual housing inspections as needed.

10. Perform annual unit inspections and other necessary evaluations.

11. Create and maintain leasing files for FCS clients.

12. Adhere to agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry standards.

13. Perform additional duties as assigned.



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