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Operations Management Development Program

2 months ago


Kansas City, Missouri, United States A.C.E. Executives Full time
Job Description

Overview

A.C.E. Executives is seeking a highly motivated and ambitious Operations Management Trainee to join our team. As an Operations Management Trainee, you will be responsible for learning all aspects of operations and contributing to the growth and success of our company.

Key Responsibilities

  • Team Management: Manage a team of 10-15 individuals, providing coaching, motivation, and development opportunities to drive sales and deliver exceptional customer service.
  • Training and Development: Successfully navigate our rigorous training program, focusing on customer service and sales strategies.
  • Business Acumen: Master the business on the front line, ensuring high levels of customer satisfaction by being knowledgeable about products, sales promotions, and customer needs.
  • Performance Management: Recommend corrective action when necessary, holding yourself and team accountable for sales production and quality.
  • Process Knowledge: Possess full knowledge of appropriate systems and procedures.
  • Performance Improvement: Recognize and respond to performance flaws with honest and direct communication to improve sales margins and customer retention.

Qualifications

  • 1-2 years of leadership and management experience
  • 1-2 years of customer service or sales experience
  • Ability to train, develop, mentor, and motivate others
  • Effective time management, multi-tasking, and prioritization skills in a fast-paced environment
  • Active listening skills and adaptability to work with diverse individuals
  • High levels of integrity, strong work ethic, responsibility, and a positive outlook

What We Offer

  • Continuous career growth and development opportunities
  • Traveling opportunities within the US and internationally
  • Bonuses, incentives, and competitive compensation
  • Community involvement and a diverse company culture