Valet Service Operations Manager

3 weeks ago


Kansas City, Missouri, United States Parking Management Services Full time
Job Title: Valet Guest Service Manager

At Parking Management Company, we are seeking a highly skilled and experienced Valet Guest Service Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our valet service, ensuring seamless and efficient operations that exceed our guests' expectations.

About the Role:
  • Lead and manage a team of valets, fostering a positive and productive work environment.
  • Oversee the day-to-day operations of the valet service, ensuring smooth and efficient operations.
  • Implement and enforce valet policies and procedures to maintain the highest standards of service quality.
  • Train and develop valets, providing ongoing coaching and mentorship to enhance their skills and knowledge.
  • Address guest concerns and complaints promptly and professionally, ensuring their satisfaction.
  • Collaborate with hotel management and other departments to ensure seamless service integration.
  • Monitor and analyze valet performance metrics, identifying areas for improvement and implementing corrective actions.
  • Maintain a safe and secure valet area, adhering to all safety and security protocols.
  • Contribute to the development and implementation of strategic initiatives to enhance the valet service.

Qualifications:
  • Minimum of 5 years of experience in the hospitality industry, with at least 2 years of supervisory experience.
  • Proven track record of success in leading, motivating, and developing teams.
  • Exceptional customer service skills, with a demonstrated ability to handle guest concerns and complaints effectively.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Attention to detail and a commitment to maintaining the highest standards of service quality.
  • Excellent communication and interpersonal skills, with the ability to build rapport with team members, guests, and hotel management.

Benefits:
  • Competitive salary commensurate with experience.
  • Comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a retirement savings plan.
  • Opportunity to work in a fast-paced, dynamic environment and make a significant impact on the guest experience.
  • Chance to lead and develop a team of talented valets and contribute to the overall success of our hospitality operations.

Why Join PMC:
  • Career Growth: PMC offers continuous growth opportunities.
  • Dynamic Team: Be part of a dynamic and collaborative team environment.
  • Entrepreneurial Spirit: Contribute to an entrepreneurial and innovative workplace.


  • Kansas City, Missouri, United States Valet Living Full time

    Job Title: Part-Time Service ValetAbout the Role:We are seeking a reliable and physically fit individual to join our team as a Part-Time Service Valet. As a Service Valet, you will be responsible for collecting and disposing of trash and recycling bags from apartment doorsteps within local communities.Responsibilities:Collect trash and recycling bags door to...


  • Kansas City, Missouri, United States SP+ Full time

    Job SummaryThe Valet Operations Manager is responsible for overseeing the day-to-day management of a parking location, ensuring that valet operations are conducted within contractual guidelines and company policies. This role requires strong leadership and communication skills to foster good client relations and promote a professional image.Key...


  • Kansas City, Missouri, United States SP Plus Corporation Full time

    Job SummaryWe are seeking a highly skilled and experienced Valet Operations Supervisor to join our team at SP Plus Corporation. The successful candidate will be responsible for ensuring the smooth operation of our valet services, providing exceptional customer service, and maintaining a safe and secure environment for our clients and employees.Key...


  • Kansas City, Missouri, United States SP+ Full time

    Job SummaryWe are seeking a highly skilled and experienced Valet Operations Supervisor to join our team at SP+. As a key member of our parking operations team, you will be responsible for ensuring the smooth and efficient operation of our valet services.Key ResponsibilitiesAssist in the day-to-day management of a location, ensuring that valet operations are...


  • Kansas City, Missouri, United States Valet Living Full time

    Part-Time Service Valet OpportunityAre you looking for a part-time job that allows you to stay active and work outdoors? Valet Living is seeking a Service Valet to join our team in a part-time capacity. As a Service Valet, you will be responsible for collecting and disposing of trash and recycling bags from apartment doorsteps within local communities.Key...


  • Kansas City, Missouri, United States Valet Living Full time

    Are you looking for a part-time opportunity that offers flexible daytime hours in your local area? We have an exciting role for an Apartment Trash Collector - Service Valet at Valet Living.This position is perfect for those who want to supplement their income or earn extra money alongside another job. As a Service Valet, you will be responsible for...


  • Kansas City, Missouri, United States Parking Management Services Full time

    Job Title: Valet Parking AttendantJoin Parking Management Company as a Valet Parking Attendant and be part of a dynamic team that delivers exceptional guest experiences.About the Role:As a Valet Parking Attendant, you will be responsible for providing top-notch customer service and ensuring a seamless experience for our guests. Your primary duties will...


  • Kansas City, Missouri, United States Valet Living Full time

    Job DescriptionWe are seeking a reliable and detail-oriented Part-time Trash Collector to join our team at Valet Living. As a Service Valet, you will be responsible for collecting trash from residents' doorsteps and transporting it to the onsite trash compactor.Key Responsibilities:Collect trash from residents' doorsteps and transport it to the onsite trash...


  • Kansas City, Missouri, United States SP Plus Corporation Full time

    About SP+ CorporationAt SP+ Corporation, we're driven by our promise to make every moment matter for a world on the go. Our team is dedicated to putting ourselves in the shoes of those we serve, providing a unique combination of talented people and industry-leading technology that enables us to prioritize each and every moment.Job SummaryWe're seeking safe...


  • Kansas City, Missouri, United States Parking Management Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Valet Parking Attendant. As a key member of our guest services team, you will be responsible for providing exceptional service to our clients and ensuring a seamless experience for their guests.Key ResponsibilitiesGuest Arrival and Departure: Greet guests...

  • Valet Driver

    4 weeks ago


    Kansas City, Missouri, United States SP+ Full time

    Job DescriptionAt SP+, we are driven by our promise to make every moment matter for a world on the go. As a Valet Driver, you will play a crucial role in ensuring that our clients receive exceptional service and that every moment counts.Key Responsibilities:Deliver on our promise by ensuring every moment matters for our clients through resolving client...

  • Valet Driver

    4 weeks ago


    Kansas City, Missouri, United States SP Plus Corporation Full time

    OverviewAt SP Plus Corporation, we're driven by a promise to make every moment matter for a world on the go. Our team is dedicated to putting ourselves in the shoes of those we serve, providing a unique combination of talented people and industry-leading technology that enables us to prioritize each and every moment. We recognize that the time our...

  • Front Office Manager

    3 weeks ago


    Kansas City, Missouri, United States 21c Museum Hotels Full time

    Job Title: Front Office Manager21c Museum Hotels is seeking a highly skilled and experienced Front Office Manager to join our team. As a key member of our hotel operations, you will be responsible for ensuring exceptional guest service and promoting the 21c brand.Key Responsibilities:Lead the Front Office team to deliver outstanding guest...


  • Kansas City, Missouri, United States Gainwell Technologies Full time

    Account Delivery Operations ManagerGainwell Technologies is seeking a highly skilled Account Delivery Operations Manager to join our team. As a critical member of our operations team, you will be responsible for ensuring the efficient delivery of services to our clients and customers.Key Responsibilities:Collaborate with stakeholders to provide exceptional...


  • Kansas City, Missouri, United States Burlington Full time

    Operations Service ManagerBurlington is seeking a highly motivated and experienced Operations Service Manager to join our team. As a key member of our store leadership team, you will be responsible for managing the overall operations of the store, including customer service, cash handling, and inventory management.Key Responsibilities:Manage the Customer...

  • Front Office Manager

    3 weeks ago


    Kansas City, Missouri, United States 21c Museum Hotels Full time

    Front Office Manager Job DescriptionAt 21c Museum Hotels, we are seeking a highly skilled and experienced Front Office Manager to join our team. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key Responsibilities:Guest Service Excellence: Provide...

  • Front Office Manager

    4 weeks ago


    Kansas City, Missouri, United States AccorHotel Full time

    Job Title: Front Office ManagerAre you a hospitality expert with a passion for delivering exceptional guest experiences? Do you thrive in fast-paced environments where no two days are the same? We're seeking a skilled Front Office Manager to join our team at 21c Museum Hotels.Key Responsibilities:Lead a team of Front Desk Agents, Bell/Valet, and Night Audit...

  • Hotel Attendant

    4 weeks ago


    Kansas City, Missouri, United States Parking Management Company Full time

    Job SummaryPMC is seeking a Hotel Bell Attendant to join their dynamic team. As a Hotel Bell Attendant, you will collaborate with valet staff to address guest concerns, inquiries, vehicle claims, and any guest service issues. Your role involves creating a positive experience for guests and assisting with luggage and items as needed.Responsibilities...

  • Hotel Attendant

    4 weeks ago


    Kansas City, Missouri, United States Parking Management Services Full time

    Parking Management Company - Hotel Bell AttendantWe are seeking a skilled and customer-focused Hotel Bell Attendant to join our dynamic team at Parking Management Company. As a key member of our valet parking team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience.Key...

  • Operations Manager

    4 weeks ago


    Kansas City, Missouri, United States Sunstates Security Full time

    About Sunstates SecuritySunstates Security is a leading provider of security services, committed to delivering exceptional customer service and quality work environments for its team across the country. With a strong reputation for excellence, we are dedicated to hiring, developing, and retaining a diverse and exceptionally qualified workforce.Job...