Store Leadership Specialist

1 week ago

Chicopee, Massachusetts, United States BigYNon Full time
Join Our Esteemed Team

As a Store Manager, you will play a pivotal role in our organization by overseeing daily operations and ensuring a high standard of service. Your responsibilities will include:

  • Recruitment and Training: Attract, interview, and onboard new team members while providing continuous training and development.
  • Leadership: Supervise and guide staff, setting clear objectives and delegating tasks effectively.
  • Employee Development: Foster a culture of growth by identifying and nurturing high-potential employees.
  • Performance Management: Evaluate team performance, provide coaching, and recognize achievements.
  • Conflict Resolution: Address employee conflicts and manage disciplinary actions when necessary.
  • Operational Oversight: Manage store functions including payroll, sales, and employee retention.
  • Future Leadership: Identify and mentor potential future store directors.
  • Goal Achievement: Strive to meet company objectives related to budget, sales, and profitability.
  • Customer Engagement: Build strong relationships with customers to enhance their shopping experience and drive sales.
  • Market Awareness: Monitor competitive activities and report findings.
  • Collaboration: Work closely with team members, management, and support centers.
  • Public Representation: Act as a representative of the company in various external interactions.
  • Operational Integrity: Ensure accurate pricing and manage daily logs and reports.
  • Special Projects: Complete assigned projects that contribute to store success.
  • Equipment Management: Operate store equipment following best practices.
  • Transaction Processing: Handle customer transactions with efficiency.
  • Experience Requirement: A minimum of 3 years in retail leadership is preferred.
  • Cultural Alignment: Embody our core values of care and excellence in all interactions.
  • Influential Leadership: Inspire and motivate others through effective training and mentoring.
  • Communication Skills: Engage effectively with individuals at all levels of the organization.
  • Financial Acumen: Demonstrate a strong understanding of financial principles.
  • Professional Appearance: Maintain a clean and professional demeanor.
  • Team Collaboration: Exhibit a positive attitude and work well within a team environment.
  • Policy Adherence: Operate in compliance with company policies and standards.
  • Flexibility: Adapt to varying schedules based on store needs.
  • Attention to Detail: Ensure accuracy and thoroughness in all tasks.
  • Organizational Skills: Exhibit strong organizational and interpersonal skills.
  • Technology Proficiency: Utilize computer applications effectively.
  • Age Requirement: Candidates must be at least 18 years old.

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