Retail Operations Leader
2 weeks ago
As a Retail Operations Leader, you will play a crucial role in ensuring the success of our store. Your responsibilities will include:
- Recruitment and Selection: Attract, interview, and hire top talent for your team.
- Leadership and Supervision: Guide and motivate employees, set clear objectives, and delegate tasks effectively.
- Training and Development: Provide ongoing training and foster communication to enhance employee skills.
- Employee Growth: Identify and nurture high-potential team members for future leadership roles.
- Performance Management: Evaluate and coach staff, recognizing achievements and addressing areas for improvement.
- Store Operations Oversight: Manage daily operations, including payroll, sales performance, and employee retention strategies.
- Future Leadership Development: Mentor and prepare future store directors for advancement.
- Achievement of Goals: Drive the store towards meeting financial objectives, including budget and sales targets.
- Customer Engagement: Build strong relationships with customers to enhance their shopping experience and drive sales.
- Market Awareness: Monitor competitive activities and report findings to management.
- Collaboration: Work closely with team members, management, and support centers to ensure operational success.
- Representation: Act as a liaison between the company and external stakeholders.
- Operational Accuracy: Conduct daily reviews of pricing and maintain logs and reports.
- Project Management: Complete special assignments as needed.
- Equipment Operation: Ensure proper use of equipment in line with best practices.
- Transaction Processing: Handle customer transactions with efficiency and accuracy.
- Experience Requirement: A minimum of 3 years in retail leadership is preferred.
- Cultural Alignment: Embrace and promote a culture of caring and excellence within the team.
- Influence and Motivation: Develop and inspire others through effective training and mentoring.
- Effective Communication: Engage with individuals at all levels with clarity and professionalism.
- Financial Acumen: Demonstrate a strong understanding of financial principles.
- Professional Appearance: Maintain a clean and professional image at all times.
- Team Collaboration: Foster a positive team environment and conduct yourself professionally.
- Policy Adherence: Operate within established company policies and standards.
- Flexible Scheduling: Adapt to the store's scheduling needs.
- Attention to Detail: Prioritize accuracy and thoroughness in all tasks.
- Organizational Skills: Exhibit excellent organizational and interpersonal skills.
- Technology Proficiency: Learn and effectively use computer applications.
- Age Requirement: Candidates must be at least 18 years old.
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