Customer Engagement Specialist

2 weeks ago


Thorofare, New Jersey, United States Best Buy Full time

Position Overview
As a Customer Engagement Specialist in our automotive and e-mobility division, you will interact with clients to finalize sales, promote profitable growth, and meet personal objectives.

Training and Development
We offer comprehensive training and certification programs to enhance your understanding of our products and services, enabling customers to enhance their vehicles with smarter, safer, and more enjoyable features.

Additionally, you will receive training on e-mobility products, including electric bicycles and scooters, designed to make travel convenient, enjoyable, and environmentally friendly.

Your Responsibilities
- Utilize your skills to engage with customers, enhancing their experience, completing transactions, and driving sales growth.
- Apply your knowledge through continuous learning and self-improvement.
- Stay informed about promotional activities and help execute strategies for profitable growth during peak business periods.
- Identify future opportunities by understanding the deeper needs of our clients.
- Participate in our culture of learning to refine existing skills and acquire new ones.
- Ensure that the department is well-merchandised and ready to assist customers.

Basic Qualifications
- Ability to collaborate effectively within a team.

Preferred Qualifications
- At least 3 months of experience in customer service, sales, or a related field.

What We Offer
We are dedicated to supporting our employees' well-being both professionally and personally.

Our Benefits Include:
- Competitive compensation
- Generous employee discounts
- Financial savings and retirement resources
- Support for physical and mental health.

About Us
As part of the Best Buy family, you will contribute to our mission of enriching lives through technology.

We achieve this by personalizing tech solutions for every life stage—whether in our stores, online, or in customers' homes.

Our culture emphasizes the importance of valuing and supporting our exceptional employees who make our mission possible. We strive to create a workplace where you can explore unique career opportunities and bring your authentic self to work.

Best Buy is an equal opportunity employer.



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