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Customer Engagement Specialist

2 months ago

Thorofare, New Jersey, United States Best Buy Full time

Position Overview
As a Customer Engagement Specialist in our automotive and e-transportation division, you will interact with clients to facilitate sales, foster profitable growth, and meet personal performance targets.

Training and Development
We will equip you with comprehensive training and certification programs to enhance your understanding of products and services that assist customers in making their vehicles more intelligent, secure, and enjoyable.

Additionally, you will receive training on e-transportation solutions, including electric bicycles and scooters, designed to make travel convenient, enjoyable, and environmentally friendly.

Your Responsibilities
- Engage with customers using your acquired skills to enhance their experience, finalize transactions, drive profitable growth, and meet sales objectives.
- Apply relevant knowledge and expertise through continuous learning and self-improvement.
- Utilize available resources to stay informed about promotional activities and help execute profitable growth during key business periods.
- Identify future opportunities by understanding the deeper needs of our customers.
- Embrace our culture of learning to continually enhance existing skills while acquiring new ones.
- Maintain the specified merchandising standards of the department and ensure readiness to assist customers.

Qualifications
- Basic: Ability to work effectively as part of a team.
- Preferred: A minimum of 3 months of experience in customer service, sales, or related fields.

What We Offer
We are dedicated to supporting our employees in thriving both professionally and personally.

Our benefits encompass:

  • Competitive compensation
  • Generous employee discounts
  • Financial savings and retirement resources
  • Support for physical and mental well-being

About Us
As a member of the Best Buy family, you will contribute to our mission of enriching lives through technology.

We realize this mission daily by personalizing and humanizing tech solutions for every life stage—whether in our stores, online, or in customers' homes.

Our culture is founded on deeply valuing and supporting our exceptional employees who make our success possible. We are committed to being a great workplace where you can explore unique career opportunities.

Above all, we strive to create an environment where you can bring your authentic self to work now and in the future.