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Customer Engagement Specialist

2 months ago

Thorofare, New Jersey, United States Best Buy Full time

Position Overview
As a Customer Engagement Specialist in our automotive and e-mobility division, you will interact with clients to finalize sales, promote profitable expansion, and meet personal objectives.

Training and Development
We offer comprehensive training and certification programs to enhance your understanding of products and services that empower customers to enhance their vehicles with smart, safe, and enjoyable features.

Additionally, you will receive training on e-mobility products, including electric bicycles and scooters, which facilitate convenient, enjoyable, and environmentally friendly travel.

Your Responsibilities
- Utilize acquired skills to enhance customer interactions, complete sales transactions, and drive profitable growth.
- Engage in continuous learning and self-improvement to apply relevant knowledge and expertise.
- Leverage available resources to stay informed about promotional activities and contribute to profitable growth during key business periods.
- Identify future opportunities by understanding the deeper needs of our clientele.
- Participate in our culture of learning to refine existing skills and acquire new ones.
- Ensure the department is well-merchandised and ready to assist customers.

Basic Qualifications
- Proven ability to work effectively within a team.

Preferred Qualifications
- A minimum of 3 months of experience in customer service, sales, or related areas.

Benefits
We are dedicated to supporting our employees' well-being both professionally and personally.

Our benefits package includes:

  • Competitive compensation
  • Generous employee discounts
  • Financial savings and retirement options
  • Support for physical and mental health

About Us
As part of the Best Buy family, you will contribute to our mission of enriching lives through technology.

We strive to bring this mission to life daily by personalizing tech solutions for every life stage—whether in our stores, online, or in customers' homes.

Our culture emphasizes strong support and appreciation for our incredible employees who make our mission possible. We are committed to fostering a great workplace where you can explore unique career opportunities.

Above all, we aim to create an environment where you can express your authentic self at work now and in the future.