Medical Front Desk Coordinator
4 weeks ago
WSAudiology Americas is a global leader in the hearing aid industry, dedicated to bringing back hearing for millions of people worldwide. As a Client Experience Specialist, you will play a vital role in ensuring our clients receive exceptional care and service.
What We Offer- Top Priority Culture and Community: Ongoing training, mentorship, and professional development opportunities to help you grow in your career.
- Attractive Compensation Package: Competitive salary, monthly bonus opportunities, and comprehensive benefits.
- Field Support and Resources: Access to a dedicated team of Regional Training Managers and a professional development program to support your success.
- Maintain accurate client charts and ensure timely updates.
- Prioritize welcome and confirmation calls, providing friendly and enthusiastic customer service.
- Manage clinic schedules to ensure efficient patient care for walk-in, scheduled appointments, and potential clients.
- Enter stock and custom orders, perform weekly inventory audits, and maintain detailed records of cash and bank deposits.
- Assist with basic hearing aid troubleshooting and maintenance.
- High School Diploma or Equivalent
- Experience in Customer Service and Office Administration
- Excellent Oral and Written Communication Skills
- Proficiency with Computers and Scheduling Software
Join our team and be part of a dynamic organization that values employee growth and development.
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