Ticket Sales Representative

3 days ago


Dallas, Texas, United States Live Nation Entertainment Full time

Job Summary: We are seeking a highly skilled and customer-focused Ticket Agent to join our team at the House of Blues Dallas. As a Ticket Agent, you will be responsible for providing exceptional customer service to our guests while handling cash transactions, operating ticketing software, and maintaining a clean and organized work environment.

Key Responsibilities:

  • Process cash transactions and operate ticketing software with accuracy and efficiency
  • Provide exceptional customer service to guests in person and over the phone
  • Maintain a clean and organized work environment, including the will call window and ticketing area
  • Assist with guest relations and resolve any issues that may arise
  • Stay up-to-date on ticketing procedures and policies

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment and multitask
  • Strong communication and problem-solving skills
  • Ability to work a variety of shifts, including evenings and weekends

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