Wage Subsidy Processing Specialist

3 weeks ago

New York, New York, United States City of New York Full time
About the Job

The City of New York is seeking a highly organized and detail-oriented Wage Subsidy Processing Clerk to join our Business Link team. As a Wage Subsidy Processing Clerk, you will play a critical role in supporting the administration of wage subsidy programs for employers and job seekers.

Key Responsibilities
  • Review and verify documents, case records, and authorization forms for accuracy and completeness.
  • Check and verify public assistance recipients' initial eligibility for program participation using various databases and systems.
  • Verify the accuracy of data-entered material by comparing turnaround documents against source documents.
  • Ensure that required corrective action is taken to correct data-entry errors.
  • Keep and post requisite records and statistics, and prepare summaries of work completed.
  • Maintain files and correspondence with employers and participants regarding program eligibility, documentation, and outcomes.
  • Perform various receptionist duties, including meeting the public, directing them to the person or location most able to furnish the service requested, and answering telephones.
  • Perform general word processing functions for correspondence and reports.
  • Follow up via the program database to ensure that all actions are accurate and complete.
  • Maintain manual logs and assign identification and tracking numbers.
  • Respond to telephone inquiries from program participants and employers.
  • Data enter WMS case actions vis-a-vis WMS Batch Entry, and alert supervisor or designated staff to transmit, check WMS Pending Actions, and ensure the previous day's transactions transmitted successfully and error-free.
Requirements
  • A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization.
  • One year of satisfactory clerical experience.
  • Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
About the City of New York

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.

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