Technical Support Specialist
4 weeks ago
Help Desk Specialist
Job Description:
At Lorven Technologies, we are seeking a skilled Technical Supporter to provide exceptional customer service and technical assistance to our clients. As a key member of our team, you will be responsible for resolving technical issues and providing support for our Patient Care Programs.
Key Responsibilities:
Provide technical assistance and customer service to clients
Troubleshoot technical issues and resolve problems efficiently
Maintain accurate records of client interactions and technical issues
Collaborate with internal teams to ensure seamless support
Requirements:
Three years of customer service experience
Two years of clerical duties in data entry and troubleshooting
Three years of Microsoft Office proficiency
Professional office experience
What We Offer:
Competitive salary and benefits package
Opportunity to work with a dynamic and growing company
Collaborative and supportive work environment
How to Apply:
Please submit your resume and cover letter to us for consideration.
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