Workday Financials Integrations Business Process Expert

7 days ago


Chicago, Illinois, United States Cognizant Full time
About the Role

The Workday Financials Integrations Principal Consultant – Global Application Managed Services (AMS) is a seasoned professional with extensive experience in post-production Workday implementation. As a key member of our team, you will leverage your expertise in functional and business skills to drive business outcomes for our clients.

Key Responsibilities
  • Lead the functional/technical workstream for assigned accounts, ensuring seamless execution of Workday AMS and implementation methodologies.
  • Collaborate with the Global Delivery Center (GDC) team to resolve day-to-day activities, incidents, and root cause analysis.
  • Provide on-call support and holiday coverage as required, ensuring minimal disruption to business operations.
  • Develop and maintain deep knowledge of SLA constructs and adherence, ensuring optimal service delivery.
  • Coordinate with external and internal stakeholders to create high business impact, driving operational efficiency and process improvements.
  • Contribute to the development of reporting dashboards to enhance Workday utilization, supporting metrics for HR and the business at large.
  • Work closely with clients to identify and resolve issues impacting project scope and/or timeframe, ensuring timely delivery of project outcomes.
  • Maintain the Workday platform, focusing on reporting, business process maintenance, security administration, data loads, and data audits.
  • Ensure system design aligns with user needs, driving user adoption and satisfaction.
  • Prioritize tasks effectively, leading multiple projects simultaneously in a fast-paced, dynamic environment.
  • Ensure team delivers project outcomes on time, providing consistent timely reminders to vendors and project teams.
  • Drive business process improvements throughout the organization, fostering a culture of continuous improvement.
Requirements
  • Bachelor's degree or equivalent experience.
  • Minimum 5-7 years of Corporate Applications portfolio experience, with at least 3-5 years in client-facing roles handling managed services in a global delivery model.
  • Minimum 3-5 years of experience in Workday Integrations.
  • Expert-level understanding of Workday Integrations.
  • Workday certification is mandatory.
  • Able to multitask and perform a variety of duties.
  • Good communication and interpersonal skills.
  • Willingness to go the extra mile to solve customer problems.
  • Good analytical skills with ability to solve complex incidents and provide suggestions/best practices.
Benefits
  • Medical/Dental/Vision/Life Insurance.
  • Paid holidays plus Paid Time Off.
  • 401(k) plan and contributions.
  • Long-term/Short-term Disability.
  • Paid Parental Leave.
  • Employee Stock Purchase Plan.


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