Current jobs related to Senior Customer Advocate - Chicago, Illinois - Workday

  • Senior Client Advocate

    2 weeks ago

    Chicago, Illinois, United States WTW inc. Full time

    Job Title: Senior Client AdvocateAt WTW inc., we are seeking a highly skilled Senior Client Advocate to join our team. As a Senior Client Advocate, you will be responsible for cultivating and maintaining client relationships, developing and executing strategic plans to meet client needs, and providing exceptional customer service.Key...

  • Senior Client Advocate

    3 weeks ago

    Chicago, Illinois, United States Willis Towers Watson Public Limited Company Full time

    Senior Client AdvocateThe Senior Client Advocate plays a pivotal role in cultivating and maintaining client relationships, driving strategy development and execution at the insurance program level. This involves leveraging WTW resources to deliver exceptional value to clients.Key Responsibilities:Develop and execute client-centric strategies to drive growth...

  • Senior DV Advocate

    1 month ago

    Chicago, Illinois, United States Metropolitan Family Services Full time

    Senior DV AdvocateMetropolitan Family Services is seeking a highly skilled and compassionate Senior DV Advocate to join our team. As a key member of our DV Advocacy and Support: Apoyo a Sobrevivientes de Violencia Domestica Program, you will provide critical support and advocacy services to survivors of domestic abuse and their children.Key...

  • Senior DV Advocate

    2 months ago

    Chicago, Illinois, United States Metropolitan Family Services Full time

    Job Title: Senior DV AdvocateMetropolitan Family Services is seeking a highly skilled and compassionate Senior DV Advocate to join our team. As a Senior DV Advocate, you will provide direct services to survivors of domestic abuse and their children, including crisis intervention, safety planning, emotional support, advocacy, life skills development,...

  • Senior Clinical Dietitian

    2 weeks ago

    Chicago, Illinois, United States Advocate Aurora Health Full time

    Job Title: Senior Clinical DietitianAdvocate Aurora Health is seeking a highly skilled and experienced Senior Clinical Dietitian to join our team. As a key member of our clinical nutrition team, you will be responsible for providing medical nutrition therapy to patients with complex nutritional needs.Key Responsibilities:Develop and implement individualized...

  • Senior Clinical Dietitian

    2 weeks ago

    Chicago, Illinois, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled Senior Clinical Dietitian to join our team at Advocate Health. As a key member of our clinical nutrition team, you will be responsible for providing expert medical nutrition therapy to patients with complex nutritional needs.Key ResponsibilitiesDevelop and implement individualized nutrition plans of care for...

  • Customer Service Advocate I

    2 weeks ago

    Chicago, Illinois, United States OpTech Full time

    OpTech Customer Service Advocate IJoin OpTech, a woman-owned company that values your ideas, encourages your growth, and has your back. As a Customer Service Advocate I, you will be the first point of contact for members and providers, providing timely, accurate, and personalized support on routine complaints.Responsibilities:Receive and respond to member...

  • Customer Service Advocate I

    2 weeks ago

    Chicago, Illinois, United States OpTech Full time

    Job Title: Customer Service Advocate IOpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. We offer a dynamic work environment with opportunities for training, flexible work arrangements, and competitive pay.Responsibilities:Serves as the first-line advocate that focuses on resolving inquiries, issues, or...

  • Customer Experience Advocate

    2 weeks ago

    Chicago, Illinois, United States iRhythm Technologies Full time

    About This RoleWe are seeking a highly skilled and compassionate Customer Care Advocate to join our team at iRhythm Technologies. As a key member of our customer support team, you will play a vital role in providing exceptional service to our patients and healthcare providers.ResponsibilitiesProvide top-notch customer support by troubleshooting...

  • Customer Success Advocate

    4 weeks ago

    Chicago, Illinois, United States Labelmaster Full time

    Job DescriptionLabelmaster is a leading provider of shipping solutions for Dangerous Goods (Hazmat), making the world a safer place. We are a dynamic company that takes pride in our work and is committed to excellence in everything we do.We are seeking an experienced Customer Success Advocate who will be responsible for managing inbound order channels,...

  • Bilingual Clinician

    7 days ago

    Chicago, Illinois, United States National Youth Advocate Program Full time

    Job Title: Clinician/Therapist for Unaccompanied Minors - JORJob Summary:The National Youth Advocate Program is seeking a Clinician/Therapist for Unaccompanied Minors to join our team. As a Clinician/Therapist, you will work closely with minors, foster families, sponsor families, and community partners to provide counseling or therapy, advocacy, and support...

  • Customer Care Advocate

    2 weeks ago

    Chicago, Illinois, United States iRhythm Technologies Full time

    About This RoleWe are seeking a highly skilled and compassionate Customer Care Advocate to join our team at iRhythm Technologies. As a key member of our customer support team, you will be responsible for providing exceptional service to patients and healthcare providers, ensuring their needs are met with sensitivity and urgency.Responsibilities and...

  • Customer Success Advocate

    2 weeks ago

    Chicago, Illinois, United States MVP One Full time

    Job Title: Customer Success RepresentativeAbout the Role:We are seeking a highly motivated and results-oriented Customer Success Representative to join our team at MVP One. As a key member of our customer success team, you will be responsible for driving account retention and growth by cultivating and maintaining strong customer relationships, while closely...

  • Senior Clinical Dietitian

    7 days ago

    Chicago, Illinois, United States Advocate Aurora Health Full time

    Job Summary:Advocate Aurora Health is seeking a highly skilled Senior Clinical Dietitian to join our team. As a key member of our clinical nutrition team, you will be responsible for providing medical nutrition therapy to patients across various settings, including inpatient and outpatient services.Responsibilities:Develop and implement individualized...

  • Senior Customer Success Manager

    7 days ago

    Chicago, Illinois, United States SWORD Health Full time

    About the RoleSword Health is a pioneering healthcare technology company on a mission to revolutionize pain management. As a Senior Customer Success Manager, you will play a critical role in driving the success of our enterprise clients, helping them achieve their goals and improve patient outcomes.Key ResponsibilitiesManage the end-to-end client lifecycle,...

  • Senior Customer Success Manager, Health Plans

    4 weeks ago

    Chicago, Illinois, United States SWORD Health Full time

    About Sword HealthSword Health is a pioneering healthcare technology company on a mission to revolutionize pain management and improve patient outcomes. Our cutting-edge platform combines AI-driven insights, personalized coaching, and evidence-based treatments to empower individuals to take control of their health.Job Title: Senior Customer Success Manager,...

  • Product Support Specialist

    2 weeks ago

    Chicago, Illinois, United States Medline Industries - Transportation & Operations Full time

    Job SummaryAs a Product Support Specialist at Medline Industries, LP, you will play a critical role in providing in-depth knowledge and support to internal product and sales teams. Your expertise will ensure that all incoming customer and sales requests are thoroughly reviewed and resolved or escalated to the appropriate group.Key...

  • Guest Advocate

    6 days ago

    Chicago, Illinois, United States Target Full time

    About the Role:We are seeking a highly motivated and customer-focused Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for delivering exceptional guest service, ensuring a seamless shopping experience, and driving sales growth in our stores.Key Responsibilities:Provide personalized service to guests, responding to their...

  • Guest Advocate

    7 days ago

    Chicago, Illinois, United States Target Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for providing exceptional guest service, ensuring a seamless shopping experience, and driving sales growth.Key ResponsibilitiesProvide personalized service to guests, anticipating their needs and...

  • Guest Advocate

    2 weeks ago

    Chicago, Illinois, United States Target Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Advocate. As a key member of our sales floor team, you will be responsible for providing exceptional guest service, ensuring a seamless shopping experience, and driving sales growth.Key ResponsibilitiesProvide personalized service to guests,...

Senior Customer Advocate

2 months ago

Chicago, Illinois, United States Workday Full time
About the Role

The Customer Success Manager is a critical role within Workday's Professional Services team, responsible for ensuring the optimal adoption and utilization of our enterprise software solutions by our customers.

Key Responsibilities
  • Develop and execute customer success plans to drive business growth and customer satisfaction
  • Act as a liaison between product management and customers to communicate product roadmaps and strategic initiatives
  • Collaborate with cross-functional teams to identify and address customer pain points and areas for improvement
  • Provide exceptional customer service and support to ensure high levels of customer satisfaction
  • Identify and pursue new business opportunities through upselling and cross-selling
Requirements
  • Minimum 5 years of experience in a customer-facing services role, with a proven track record of success in issue resolution and escalation management
  • Project management experience with Workday HCM, Payroll, or Financials
  • Functional domain expertise with Financials (in addition to HCM/Payroll) is preferred
  • Excellent verbal and written communication skills, with the ability to chair meetings with executive leadership and host webinars
  • Strong organizational, time management, and communication skills
  • Ability to travel up to 30%
What We Offer
  • A competitive annualized base salary range
  • The opportunity to work with a leading enterprise software company
  • A dynamic and collaborative work environment
  • Professional development opportunities