Enterprise Application Analyst
2 weeks ago
The role of the Application Systems Analyst is crucial in managing and optimizing enterprise applications. This position involves the implementation of effective information systems and operational workflows that support key organizational functions. The analyst will ensure the availability and performance of essential applications while overseeing technology projects that enhance business outcomes and operational efficiencies.
Key Responsibilities
- Assist in the administration of enterprise applications and operational processes.
- Conduct validation and testing of application performance and availability.
- Collaborate with cross-functional teams to identify improvement opportunities and define system requirements.
- Design, develop, implement, document, analyze, test, and modify various computer systems and applications, including ERP systems, CRM platforms, LMS, and database systems.
- Work with Technology Services teams and vendors to ensure systems are operational and meet service level agreements.
- Provide backup administrative support and training to Technology Services colleagues.
- Develop and maintain strong relationships with vendors and third-party service providers.
- Adhere to best practices and industry standards such as ITIL.
- Participate in mandatory training sessions related to security, discrimination, and code of conduct.
- May be required to provide 24/7 system support and perform duties remotely.
- Engage in additional job-related tasks or special projects as assigned.
Qualifications
Education: An associate degree in a relevant field is required, or the willingness to pursue a degree.
Experience: One to two years of relevant experience is preferred.
Skills: Strong analytical, communication, and problem-solving skills are essential for success in this role.
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