Banquet Captain

7 hours ago


Virginia Beach, Virginia, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full time
Job Summary

We are seeking a highly skilled and experienced Banquet Captain to join our team at Professional Hospitality Resources, Inc. and Ocean Beach Club LLC. As a Banquet Captain, you will be responsible for ensuring the smooth execution of banquets and events, providing exceptional customer service, and maintaining the highest standards of quality and professionalism.

Key Responsibilities
  • Coordinate and execute banquets and events, ensuring timely and efficient delivery of services.
  • Provide exceptional customer service, responding to guest requests and resolving any issues that may arise.
  • Manage and supervise banquet staff, providing guidance and training as needed.
  • Monitor and control banquet budgets, ensuring cost-effective and profitable operations.
  • Develop and implement strategies to improve banquet sales and revenue.
  • Collaborate with other departments, including sales, marketing, and operations, to ensure seamless execution of events.
  • Stay up-to-date with industry trends and best practices, applying knowledge to improve banquet operations and services.
Requirements
  • 2-3 years of experience in banquet operations or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and vendors.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • High school diploma or equivalent required; degree in hospitality or a related field preferred.

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