Banquet Captain

8 hours ago


West Palm Beach, Florida, United States Concord Hospitality Full time
Banquet Captain Job Description

We are seeking a highly skilled and experienced Banquet Captain to join our team at Concord Hospitality. As a Banquet Captain, you will be responsible for ensuring exceptional guest service and leading a team of banquet staff to deliver outstanding results.

Key Responsibilities:
  • Provide exceptional guest service to all customers, ensuring their needs are met and exceeded.
  • Lead the team with motivation and direction, ensuring all standards of quality are in place.
  • Greet guests and be responsible for accommodating all guests' needs at the attendance of an event.
  • Participate in good communication with guests with questions regarding the menu.
  • Deliver food and beverages from staging areas to guests as needed to assist the team.
  • Assist other servers during peak periods in delivering food and guest requests.
  • Can train others on serving plated, and reception style meal services (training provided).
  • Anticipate guest's needs and monitor the guests dining experience to ensure satisfaction with food and service.
  • Respond promptly and courteously to any requests.
  • Oversee Setup, execution, and clean-up for an event.
  • Performs side work to prepare for upcoming events.
  • Assures all service areas are kept clean and safe at all times.
  • Maintain a professional and personable appearance.
  • Perform other duties as assigned.
Why Work for Concord Hospitality?

We offer a competitive wage of $10.00 per hour, as well as a comprehensive benefit package for full-time associates, including medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We strive to provide a great work environment for our associates and hire the best associates in the market. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond.


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