Front Desk Representative
2 days ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Marriott Ypsilanti At Eagle Crest. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.
Responsibilities- Guest Services: Greet and welcome guests, register them, and provide information about hotel services and facilities.
- Reservations: Make and modify reservations, handle check-ins and check-outs, and ensure accurate room assignments.
- Communication: Answer guest inquiries, respond to requests, and provide assistance with hotel services and amenities.
- Problem-Solving: Anticipate and resolve guest issues, handle complaints, and provide solutions to ensure guest satisfaction.
- Teamwork: Collaborate with other departments to ensure seamless guest experiences and maintain a positive work environment.
- Education: High school diploma or equivalent required; college coursework in a related field is helpful.
- Experience: Previous experience in a hotel or related field is preferred.
- Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office.
- Personal Qualities: Positive attitude, strong work ethic, and a passion for delivering exceptional customer service.
- Competitive Salary: We offer a competitive salary and benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, and a 401(k) retirement plan.
- Opportunities for Growth: We offer opportunities for career advancement and professional growth, as well as a comprehensive training program to help you succeed in your role.
- Work-Life Balance: We prioritize work-life balance and offer flexible scheduling to ensure you have time for your personal and professional goals.
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Front Desk Representative
1 week ago
Ypsilanti, Michigan, United States Aimbridge Hospitality Full timeFront Desk Agent Role at Aimbridge HospitalityAimbridge Hospitality is seeking a skilled Front Desk Agent to join our team at the Marriott Ypsilanti At Eagle Crest. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay.Key Responsibilities:Greet and welcome guests, responding...
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Front Desk Representative
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Ypsilanti, Michigan, United States Marriott Ypsilanti At Eagle Crest Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Marriott Ypsilanti At Eagle Crest. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from check-in to check-out.Key ResponsibilitiesGuest Registration: Register guests in a...
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Front Desk Representative
2 weeks ago
Ypsilanti, Michigan, United States Marriott Ypsilanti At Eagle Crest Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Marriott Ypsilanti At Eagle Crest. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay.Responsibilities:Guest Registration: Register guests in a friendly and efficient...
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Front Desk Representative
4 weeks ago
Ypsilanti, Michigan, United States Marriott Ypsilanti At Eagle Crest Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Marriott Ypsilanti At Eagle Crest. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesGuest Registration and Check-In/Check-Out:...
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Front Desk Representative
4 weeks ago
Ypsilanti, Michigan, United States Marriott Ypsilanti At Eagle Crest Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Marriott Ypsilanti At Eagle Crest. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Guest Registration: Register guests in a...
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Front Desk Representative
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Ypsilanti, Michigan, United States Aimbridge Hospitality Full timeJob SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay. Your primary responsibilities will include registering guests, making and modifying reservations, and providing exceptional customer service to ensure a memorable...
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Front Desk Representative
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Ypsilanti, Michigan, United States Aimbridge Hospitality Full timeJob SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay. Your primary responsibilities will include registering guests, making and modifying reservations, and ensuring that all hotel services and facilities are running...
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