Ecommerce Payments Strategy Manager

3 days ago

San Jose, California, United States eBay Inc. Full time
About the Role

We are seeking a highly skilled Payments Business Strategy Manager to join our team at eBay Inc. As a key member of our Payments Platform Cost Optimization & Tax (PPCOT) team, you will play a critical role in designing and building our next-generation payments platform.

Key Responsibilities
  • Develop and implement comprehensive payment strategies that align with business objectives and drive revenue growth.
  • Conduct thorough research and analysis of global payment trends, technologies, and competitor strategies to inform strategic decisions and identify optimization opportunities.
  • Build robust cases supported by detailed analysis to drive decision making and critical initiatives.
  • Create and document business requirements, policies, and procedures essential for driving the strategic vision.
  • Analyze and define key payment metrics, identify actionable optimizations, and enhance the customer experience and payments performance.
  • Work closely with product managers, engineering, and other cross-functional teams to ensure alignment and successful implementation of payment initiatives.
  • Oversee planning, execution, performance analysis, and continuous optimization of payment capabilities.
  • Develop and present reports on payment performance, industry trends, and opportunities for improvement to management.
  • Act as a liaison between vendors and internal teams to facilitate smooth operations and address any issues that arise.
Requirements
  • BS required, MBA preferred in finance, economics, business, information technology, or a related field.
  • 3-5 years of experience in ecommerce, payments, investment banking, cross-border, payment networks, or related fields. Experience in FinTech is a plus.
  • 3+ years in product strategy, product management, and/or go-to-market roles.
  • Strong eye for business combined with technical proficiency; capable of deep diving into technical aspects with product partners as needed.
  • Deep understanding of global payments ecosystems, gateways, and cross-border transactions.
  • Familiarity with regulatory requirements and compliance standards related to payments.
  • Ability to clearly articulate a vision, align key partners, and lead teams through influence.
  • Proven success in managing and building relationships with both internal and external partners.
  • Skilled in managing without direct authority and effectively influencing outside of the direct organization.
  • Excellent analytical and problem-solving skills, with the capacity to provide actionable insights and recommendations based on customer feedback and analytics.
  • Innovative thinking with a proactive approach to problem solving.
  • Ability to build financial models and perform scenario analyses.
  • Capable of managing multiple projects simultaneously in a dynamic work environment.
Preferred Qualifications
  • Proven, proficient experience in opportunity assessments, building cases, showcasing a strong track record of successfully leading and driving projects.
  • Structured, solution-focused approach with the ability to address challenges effectively and devise strategic solutions.
  • Excellent presentation and communication skills, with experience delivering clear and compelling messages to executive-level partners.
  • Ability to navigate and manage through uncertainty and ambiguous situations with confidence.
  • Successfully operated in progressively senior leadership roles in a dynamic, global, matrix environment.
About eBay Inc.

eBay Inc. is a global ecommerce leader, changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join us in creating economic opportunity for all by connecting people and building communities through our next-generation payments platform.

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