Client Service Liaison

3 days ago


Waltham, Massachusetts, United States Beacon Pointe Advisors Full time
Client Relationship Manager

We are seeking a highly skilled Client Relationship Manager to join our team at Beacon Pointe Advisors. As a Client Relationship Manager, you will be responsible for providing exceptional service to our high-net-worth clients, investment professionals, and other members of the service support team.

Key Responsibilities:
  • Act as the primary liaison between clients, investment professionals, and other team members to provide personalized service.
  • Research and respond to client inquiries in a timely and professional manner.
  • Participate in client meetings and present on relevant service engagements.
  • Partner with clients, wealth advisors, and central operations teams to establish new accounts and onboard new clients.
  • Assist with relationship onboarding tasks, including account setup and welcome calls.
  • Request, execute, and confirm account maintenance tasks, such as deposits, cash disbursements, and performance reporting.
  • Maintain and update client files using internal systems, including Salesforce CRM and Tamarac portfolio management databases.
  • Participate in team meetings and collaborate with advisor and operations leadership teams on projects and initiatives.
Qualifications:
  • 2+ years of relevant experience in a client-facing role.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical, and interpersonal skills.
  • Ability to excel in a fast-paced, team environment.
  • Proficiency in Microsoft Office applications.
  • Experience using Tamarac and Salesforce is a plus.
About Beacon Pointe Advisors:

Beacon Pointe Advisors is a multi-billion dollar Registered Investment Advisor with headquarters in Southern California and affiliate offices nationwide. We provide clear and objective investment advice, solely advocating for our diverse group of clients, including institutions, high-net-worth individuals, and families. Our advisors' extensive expertise and strong commitment to our clients have earned us numerous awards and recognition from reputable sources.



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