Current jobs related to Client Support Specialist - Waltham, Massachusetts - Yardi Systems, Inc.
-
Client Support Specialist
2 weeks ago
Waltham, Massachusetts, United States SS&C Full timeSS&C: A Global Leader in Investment and Financial ServicesSS&C is a renowned provider of innovative solutions for the financial services and healthcare industries. With a strong presence in over 90 offices across 35 countries, our team of 20,000+ employees is dedicated to delivering exceptional results.Job OverviewWe are seeking a highly skilled Client...
-
IT Support Specialist
1 month ago
Waltham, Massachusetts, United States Aequor Technologies Full timeAequor Technologies IT Support Specialist Job DescriptionWe are seeking a skilled IT Support Specialist to join our team at Aequor Technologies. As a key member of our Help Desk and IT support team, you will provide technical assistance and support to our clients in the Boston-Waltham, MA area.Key Responsibilities:Provide deskside support for desktop...
-
Client Success Specialist
2 months ago
Waltham, Massachusetts, United States HaulHub Technologies Full timePosition OverviewHaulHub Technologies is a leading organization focused on innovative research and development, dedicated to advancing data collection and automation within various sectors. We are looking for dynamic, enthusiastic, and entrepreneurial individuals to become part of our team and contribute to our growth.Key ResponsibilitiesAs a Client Success...
-
IT Support Specialist
2 weeks ago
Waltham, Massachusetts, United States Aequor Technologies Full timeJob DescriptionAequor Technologies is seeking a skilled IT Support Specialist to manage the Help Desk and provide technical support for major pharmaceutical clients in the Boston-Waltham, MA area.Key Responsibilities:Provide technical support for desktop hardware, operating systems, and applications.Troubleshoot network issues, including MDF/IDF patch...
-
IT Support Specialist
2 weeks ago
Waltham, Massachusetts, United States Aequor Technologies Full timeAequor Technologies Job OpportunityWe are seeking a skilled IT Support Specialist to join our team at Aequor Technologies. As a key member of our Help Desk and IT support team, you will provide technical assistance and support to our clients in the Boston-Waltham, MA area.Key Responsibilities:Provide deskside support for desktop hardware, operating systems,...
-
IT Support Specialist
1 week ago
Waltham, Massachusetts, United States Aequor Technologies Full timeAequor Technologies is seeking a skilled IT Support Specialist to join our team. As a key member of our Help Desk & IT support team, you will be responsible for providing top-notch technical support to our major pharmaceutical clients in the Boston-Waltham, MA area. Your duties will include but not be limited to:Key Responsibilities:• Deskside Support•...
-
Veterinary Client Liaison
2 weeks ago
Waltham, Massachusetts, United States MSPCA Angell Full timeClient Care SpecialistThis is a full-time position, 40 hours per week, evening shift with rotating holidays.We are seeking a compassionate and organized Client Care Specialist to join our team at MSPCA-Angell West in Waltham, MA.Key Responsibilities:Greet and register clients, handle check-ins/check-outs, and receive emergencies.Process patient admissions...
-
Support Specialist
3 weeks ago
Waltham, Massachusetts, United States Ascentria Care Alliance Full timeJob Title: Support SpecialistJob Summary:We are seeking a Support Specialist to join our team at Ascentria Care Alliance. As a Support Specialist, you will provide in-home supports to adults with intellectual and developmental disabilities, working collaboratively with our multidisciplinary team to deliver person-centered services.Responsibilities:Establish...
-
Sales Support Specialist
1 week ago
Waltham, Massachusetts, United States Cambridge Computer Services, Inc Full timeJob Summary: We are seeking a highly motivated and organized Sales Support Specialist to join our team at Cambridge Computer Services, Inc.Key Responsibilities:Assist teams in building advanced IT solutions for clients.Perform product and technology research on hardware, software, and services offerings.Coordinate online meetings, technical demonstrations,...
-
IT Support Specialist
1 week ago
Waltham, Massachusetts, United States Salary Full timeJob DescriptionWe are seeking a skilled IT Support Specialist to provide technical assistance to our organization.About the RoleAs a Salary.com IT Support Specialist, you will be responsible for delivering high-quality technical support to our system users. This includes providing onsite and remote helpdesk assistance, responding to user support requests,...
-
Behavioral Support Specialist
2 months ago
Waltham, Massachusetts, United States Ascentria Care Alliance Full timeJob SummaryWe are seeking a highly skilled Behavioral Support Specialist to join our team at Ascentria Care Alliance. As a key member of our staff, you will be responsible for developing and implementing behavior support plans in collaboration with clients, families, and stakeholders.Key ResponsibilitiesDevelop and implement behavior support plans in...
-
Care and Support Specialist
1 week ago
Waltham, Massachusetts, United States Delta-T Group Full timeJob Summary:We are seeking a Direct Support Specialist to provide care and support to individuals with disabled adults in a residential setting.Key Responsibilities:Provide instruction and reinforce personal care/hygiene tasks, community living, communication, and socialization skillsMinimum of one (1) year experience working with disabled adults in a health...
-
Oncology Nurse Specialist
1 week ago
Waltham, Massachusetts, United States HealthEcareers - Client Full timeCareer OpportunityWe are seeking a skilled Registered Nurse to join our team in the Cancer Center. As an Oncology Nurse Specialist, you will provide improved clinical care to patients with complex care issues.Key Responsibilities:Deliver direct patient care to oncology and medical infusion patientsDevelop and implement care plans, educate patients and...
-
Support Specialist
2 weeks ago
Waltham, Massachusetts, United States Ascentria Care Alliance Full timeJob SummaryAscentria Care Alliance is seeking a highly motivated and compassionate Support Specialist to join our team. In this role, you will provide in-home supports to adults with intellectual and developmental disabilities, working collaboratively with our multidisciplinary team to deliver person-centered services.Key ResponsibilitiesEstablish and...
-
Support Specialist
1 month ago
Waltham, Massachusetts, United States Ascentria Care Alliance Full timeJob DetailsDescriptionAs a Support Specialist at Ascentria Care Alliance, you will play a vital role in providing in-home supports to adults with intellectual and developmental disabilities (ID/DD). This is a newly created role that requires patience, flexibility, and a passion for supporting individuals and their families.Responsibilities:Establish and...
-
Direct Support Professional
2 weeks ago
Waltham, Massachusetts, United States Delta-T Group Full timeJob Title: Direct Support SpecialistWe are seeking a dedicated and compassionate Direct Support Specialist to join our team at Delta-T Group. As a Direct Support Specialist, you will play a vital role in providing care and support to individuals with disabilities in a residential setting.Job Summary:The primary responsibility of the Direct Support Specialist...
-
Product Support Specialist
4 weeks ago
Waltham, Massachusetts, United States Convergent Dental Full timeAbout the RoleWe are seeking a highly skilled and motivated Product Support Specialist to join our team at Convergent Dental. As a Product Support Specialist, you will play a critical role in providing exceptional customer service and technical support to our customers.Key ResponsibilitiesProvide first-line support to customers, including dentists, dental...
-
IT Support Specialist
2 weeks ago
Waltham, Massachusetts, United States Alexander Technology Group Full timeAlexander Technology Group is seeking a skilled Systems Analyst to join their team in Boston and Waltham offices. This role requires on-site presence and frequent travel to local clients.Key ResponsibilitiesProvide timely and effective support to clients and team members through various communication channels.Manage and resolve service requests, ensuring all...
-
IT Support Specialist
2 weeks ago
Waltham, Massachusetts, United States Alexander Technology Group Full timeAlexander Technology Group is seeking a skilled Systems Analyst to join their team in Boston and Waltham offices. This role requires on-site presence and frequent travel to local clients.Key ResponsibilitiesProvide timely and effective support to clients through various channels, including calls, emails, and ticketing systems.Manage and resolve service...
-
Veterinary Client Service Representative
2 weeks ago
Waltham, Massachusetts, United States MSPCA Angell Full timeAbout the RoleThis is a full-time position, 40 hours per week, evening shift with rotating holidays. If you have a passion for customer service and a love for animals, you may be interested in our Client Care Specialist role at MSPCA-Angell West in Waltham, MA.Key ResponsibilitiesGreet and register clients, handle check-ins/check-outs, and receive...
Client Support Specialist
2 months ago
We are seeking a highly skilled Account Manager to join our team at Yardi Systems, Inc. As an Account Manager, you will play a critical role in delivering exceptional client support and driving operational efficiency.
Key Responsibilities- Liaison Role: Act as a liaison between Yardi clients, internal Yardi teams, and preferred resident services vendor partners.
- Performance Monitoring: Actively monitor the performance of assigned properties and the implementation rate of available services.
- Process Optimization: Perform system, business process, and other service reviews to optimize Resident Services practices and policies based on each client's business needs.
- Analysis and Reporting: Present analysis of product performance to leadership and key client stakeholders.
- Documentation: Accurately document client activity and client outreach in the client relationship management (CRM) system.
- Training and Development: Coordinate end-user and executive level training.
- Product Recommendations: Determine if additional Resident Services products or services would benefit the client and further enhance the resident experience.
- Collaboration: Collaborate internally with cross-functional teams to best meet client needs, ensure a smooth workflow, and provide continuous service quality.
- Special Projects: Lead special projects related to product training and client support.
- Process Improvement: Take the initiative to improve individual processes and knowledge to better serve the client.
- Education: Bachelor's degree or an equivalent combination of education and experience.
- Experience: Two plus (2+) years of project or account management experience.
- Travel: Ability to travel up to ~25%.
- Adaptability: Ability to adapt to a dynamic environment with constant changes.
- Analytical Skills: Ability to think analytically and effectively communicate analysis to clients.
- Attention to Detail: Big picture focus while displaying a keen attention to detail.
- Teamwork: Collegial, team-oriented disposition with the ability to establish cooperative working relationships with all levels of employees and clients.
- Client Focus: Client-centered commitment and focus.
- Decision-Making: Independent decision-making and problem-solving skills.
- Communication: Excellent communication skills.
- Presentation: Solid presentation skills.
- Time Management: Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment.
- Software Proficiency: Knowledge of software interfaces.
- Microsoft Office: Advanced proficiency in Microsoft Office 365.
- CRM: CRM proficiency.
- Industry Experience: Prior experience in the real estate financial technologies industry (flexible rent, security deposit alternatives, rent reporting, rental rewards).
