Client Relations Specialist
1 week ago
We are seeking a motivated individual for the position of Account Manager at Christopher Robin Whorton - State Farm Agent. This role is ideal for a dynamic professional who is passionate about enhancing our business through impactful interactions and exceptional customer service. If you are a proactive self-starter who excels in a fast-paced setting, this position offers a fulfilling career path with significant income and advancement opportunities.
As an Account Manager, you play a crucial role in our daily operations and the success of our clients. You will foster our agency's growth by building strong client relationships and serving as a bridge between customer needs and agency functions. Your efforts will enhance the lives of our clients by effectively promoting relevant products and services.
Elevate your career while contributing positively to your community. We are looking for an attentive, personable, and sales-oriented professional to join our team.
RESPONSIBILITIES:
- Develop and maintain customer relationships, ensuring follow-up as necessary.
- Deliver prompt, accurate, and friendly customer service, which may include addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing.
- Encourage successful and enduring customer relationships.
- Preferred experience in sales (including outside sales, inside sales representative, retail sales associate, or telemarketing).
- Preferred experience in managing client relationships.
- Interest in marketing products and services tailored to customer needs.
- Strong communication skills - written, verbal, and listening.
- Commitment to exceptional customer service.
- Able to anticipate and understand customer needs.
- Capable of effectively relating to customers.
- Paid time off, including holidays and personal/sick days.
- Compensation structure that includes salary plus commission/bonus.
- Health benefits.
- Opportunities for professional growth and advancement within the agency.
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