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Client Relations Coordinator

2 months ago

Reno, Nevada, United States Tradesmen International Full time

Position Overview:

The Administrative Support Specialist plays a crucial role in assisting local offices by managing various administrative tasks. This position is vital for fostering relationships with clients, skilled professionals, and internal staff. Responsibilities include addressing incoming inquiries, overseeing aspects of payroll and invoicing, managing client profiles, providing exceptional customer service, and supporting additional initiatives. You will collaborate with a team that tackles innovative challenges while maintaining a positive and enjoyable work environment.

**This position is fully remote and part-time (20 to 25 hours per week).**

Essential Qualifications: Previous experience in administrative roles, reception, or call center environments is preferred.

  • Employee Engagement – Build rapport and assist team members with inquiries, profile updates, and by fostering an outstanding employee experience.
  • Client Engagement – Guarantee a positive client experience through exceptional service and communication. Maintain accurate and thorough records of client profiles, including necessary documentation and certifications.
  • Office Support – Enhance the client experience for our offices by facilitating communication through updates, reporting, and performance check-ins.

Key Performance Indicators and Job Expectations:

  • Commitment to delivering outstanding client and employee experiences.
  • Achieve departmental KPIs and objectives.
  • Strong written and verbal communication skills.
  • Demonstrated work ethic, personal motivation, and enthusiasm for a dynamic work environment.
  • Proficient computer skills, particularly in standard office applications such as Word and Excel.

About Tradesmen International, LLC

Tradesmen International is recognized as a leading provider of skilled tradespeople across North America. With over 150 office locations and a workforce exceeding 10,000 professionals, we are seeking a proven leader who can work collaboratively to support our ongoing growth. Our company culture celebrates success stories where individuals embrace transformative challenges and are rewarded with significant advancement opportunities.

We are committed to fostering a diverse and inclusive workplace, offering a collaborative and innovative environment with unique growth opportunities in a global setting. We evaluate qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.